“Your service tech Maggie was excellent. Very friendly and courteous. I felt she was honest and trustworthy and provided some great tips and advice to keep my equipment operational. I would deal with her anytime!
In regard to the pricing of the service call it was okay although I felt a bit high. I knew the price going in so that’s on me.
But I was astounded at the price quote for replacing the part I already knew was bad and had informed your office person of this at the time of scheduling my appt. Had your scheduler told me the cost of the part when I initiated my call, I would have forgone the service call altogether. To want a fee of $850 for a part I can by direct online for $150 was outrageous. To better serve your customers you should reconsider your makeups.”
“Maggie did a wonderful job diagnosing the issue with our furnace and replaced the part that was the issue. She answered all our questions as well. Thank you very much Maggie!”
“Brian did an amazing job performing the maintenance on our furnace! He was very respectful of my wife’s time (who was working from home). He also provided some helpful tips and recommended a minor repair to keep everything running in tip top shape. I would highly recommend him for your furnace needs!”
“I highly recommend Link for HVAC work. They repaired my 22 year old furnace, natural gas hot water heating system. Very professional and timely response. Explained all work, reasoning and cost before work began. Communication on service call was excellent. I received text and email updates. I knew exactly when they were arriving.”
“Service technician was very good! Found the problem and fixed it. Had the part in his van. Which was a plus that we didn’t have to wait for it. Only thing we thought the replacement part was high in price.”
“Maggie was very knowledgeable and immediately started diagnosing the problem with the boiler. She was able to fix the issue and get things back up and running in no time. I'm very happy with the quality work and professionalism she performed during her visit. I would definitely recommend their services.”
Need HVAC Service?
Contact the experts at Link Service Heating & Cooling.
Call us at 814-204-3079!