Archives: Reviews
“The service tech was ahead of schedule so they were able to clean my furnace this week instead of next week. Brian was very knowledgeable and answered my questions and completed the work very timely. Thank you for great service”
“Ryan was pleasant, respectful of our home and efficient in completing job.”
“Ryan, was courteous and professional . very polite and answered all questions.”
“Maggie is a friendly and extremely knowledgeable technician, and we would highly recommend her. We always request her whenever we need service.”
“Was very thorough and respectful, very good experience.”
“Brian was very friendly, did the job in a timely manner and answered my questions! Very happy with his work!”
“Very nice man, he can service us anytime!”
“Team was on time and efficient! Installation was great and looks amazing! Thank you!
V/r
John B”
“We have just completed our second maintenance visit from Link HVAC service and are very satisfied with their service technicians. They are very knowledgeable, efficient and thorough.”
“Ms. McMullen is a very knowledgeable and efficient young lady. She did maintenance and answered all questions regarding our heat pump system. You are very fortunate to have her as an employee.”
“Tom and Alex installed a new furnace and fixed some zoning issues from the previous installation.
Both men were courteous, thoughtful and efficient.
They put down drop cloths to keep the kitchen floor protected.
They were also very kind to my dog.”
“Dylan was very professional and repaired our unit quickly.”
“I called about oil leak from line coming from oil tank to newly installed furnace. Maggie came and fixed the problem.”
“Great company to have work done! Very skillful and the work was done right! Highly recommend!”
“My experience was great. The communication was great and everything was done ahead of schedule. Nick and Wyatt did a great job with the install.”
“Very satisfied. Technician found the problem immediately.”
“Ryan Dranak was very polite, professional, and experienced.”
“I’m pleased with the fact that he was able to troubleshoot the problem and the repair will be prompt. I was impressed with his knowledge in his work. Good job!”
“Polite employees, completed the cleaning in a timely manner, cleaned up after themselves professionally; will definitely recommend these two again!”
“Maggie was wonderful! She knew exactly what was wrong with our valve and was able to correct the problem. She is a friendly and knowledgeable technician, and we would highly recommend her. We are planning to have routine maintenance completed on the furnace in the Fall and would like to request Maggie as our service technician. Thank you!”
“Friendly, knowledgeable, clean workers who do an excellent job keeping my Mr. Slim mini split ready for all seasons running top notch.”
“I mostly spoke to Denny on the phone and Maggie was my in-home technician. Denny was helpful and willing to go above and beyond. Maggie was knowledgeable, personable and fast! The whole service (including ordering a part) took about 30 hours! Impressive and much appreciated!”
“Brian showed up on time and did a great job.”
“A guy who knows what he is doing. Thank you very much.”
“Ryan was professional as always and very knowledgeable. He is great”
“Ryan came back to repair our system. He was very professional and courteous. Thank you for getting our system back up and running.”
“Technician was timely. He replaced the expansion tank to my gas hot water heater promptly. Things seem to be fine.”
“Excellent service. Ryan explained what his findings were and what repairs needed to be done.”
“Bryan is prompt, courteous and capable. Can’t ask for more. Thank you.”
“He was very knowledgeable and friendly. Found the issue right away in the thermostat settings. He explained the user settings which helped me a lot! As I have said before him and the rest of the team are very professional. I’m very impressed. Thank you!”
“Maggie was wonderful! She was friendly, professional and knowledgeable about the maintenance she was performing on our Mitsubishi unit. She was able to answer any questions we had and completed the work in a totally reasonable amount of time. She was also able to do all of her work with the help of our dog. She was kind and put our pet at complete ease. I would like to always request Maggie when scheduling any service call from us. Please give her our thanks for a totally professional job.”
“Well organized team. Very professional. Each one had a specific job and was very good at it. I was impressed!”
“Ryan came in to service our system. He presented himself in a professional manner. He listened to every question I had and checked in to them. His thoroughness located an issue that needs resolved in the very near future.”
“He was very professional, respectful of property and did quality work.”
“Great experience! Prompt, efficient, kind, and clean! Job well done with our HVAC and furnace! Thank you!”
“Maggie was very respectful and very knowledgeable about what she was doing”
“Brian was very friendly and professional. He checked our system thoroughly. I am pleased with the service.”
“Maggie is the best. She comes in and gets right to work. She explains everything and is very thorough.”
“Ryan and Maggie did a great job installing the new indirect hot water tank. Very professional, personable, and knowledgeable!!”
“Maggie and Ryan did a fantastic job installing a new water heater!! They are very friendly and knowledgeable and professional!! Great workers!!”
“Maggie was very knowledgeable and was able to explain what the problem was with the furnace and hot water tank in words I could understand.”
“Ray was wonderful! He was very cordial, polite, and very considerate of our home. He kept a meticulously clean work area. He knew what he was doing and worked non-stop. He was absolutely fantastic!”
“Ray was extremely knowledgeable and respective. Wore booties in house, very polite and thorough. It was a pleasure having him do our maintenance, we were very comfortable with him in our home.”
“Ray Fockler is a good employee, courteous, and friendly. He explained everything and made the necessary repairs to our HVAC. Thanks.”
“Very good technician, did a very good job ,explains everything. 10 out of 10 service👍👍”
“We had a mini split installed a couple months ago and decided to get central air installed as well since we had such good service before. The service techs were on time, personable and got the job done quick! I also liked that they wore booties and put down drop cloths to keep my house tidy. We will definitely be using them in the future for all of our service needs!”
“She was very fast and efficient. Great personality”
“Ray was right on time and fixed the pressure valve that had developed a small drip. Ray also checked the expansion tank and found it was not working, and replaced it. Over all every thing seems to be ok. Ray does great work and explains all that needs to done.”
“Ray was very good, he was fast and knew what and how to fix the problem. This not a negative on Ray, but the part on his truck did not fit. Ray had to go a supplier and get the correct one, as a result I was charge $ 87.00 for (pick up parts) If the supplier was closed and Ray to come back the next day with the right part would I still have been charged $87.00?”
“The crew did a great job on my install today”
“My experience with Ray when servicing my Buderus has always been great. He is always pleasant and always has time to answer my many questions.
I give him five stars.”
“Maggie arrived at the appointed time, was very courteous, and Knowledgeable. Assessed the situation and determined the problem. She repaired the Boiler. She explained what she was doing as she worked and answered my questions and ask if I had any other questions before she left. My Propane Boiler is once again working at it's maximum efficiency.”
“Your service tech Maggie was excellent. Very friendly and courteous. I felt she was honest and trustworthy and provided some great tips and advice to keep my equipment operational. I would deal with her anytime!
In regard to the pricing of the service call it was okay although I felt a bit high. I knew the price going in so that’s on me.
But I was astounded at the price quote for replacing the part I already knew was bad and had informed your office person of this at the time of scheduling my appt. Had your scheduler told me the cost of the part when I initiated my call, I would have forgone the service call altogether. To want a fee of $850 for a part I can by direct online for $150 was outrageous. To better serve your customers you should reconsider your makeups.”
“Maggie did a wonderful job diagnosing the issue with our furnace and replaced the part that was the issue. She answered all our questions as well. Thank you very much Maggie!”
“Brian did an amazing job performing the maintenance on our furnace! He was very respectful of my wife’s time (who was working from home). He also provided some helpful tips and recommended a minor repair to keep everything running in tip top shape. I would highly recommend him for your furnace needs!”
“I highly recommend Link for HVAC work. They repaired my 22 year old furnace, natural gas hot water heating system. Very professional and timely response. Explained all work, reasoning and cost before work began. Communication on service call was excellent. I received text and email updates. I knew exactly when they were arriving.”
“Service technician was very good! Found the problem and fixed it. Had the part in his van. Which was a plus that we didn’t have to wait for it. Only thing we thought the replacement part was high in price.”
“Maggie was very knowledgeable and immediately started diagnosing the problem with the boiler. She was able to fix the issue and get things back up and running in no time. I'm very happy with the quality work and professionalism she performed during her visit. I would definitely recommend their services.”
“Brian is very knowledgeable and pleasant to work with. Showed up on time and is professional. Would definitely recommend to anyone who needs work on their heating/air system.”
“Maggie did a great job cleaning my furnace!”
“The weather was bad, but she showed up on time listen to our concerns of the smell from the furnace she tested it confirmed our fears. We needed a new furnace. She called the office with her phone and we made arrangements to have a sales representative come to talk with us that same day The weather was worse with white outs, icy snowy The salesman Josh made it on Time was very informative, professional and gave us time to think about what we wanted to do we called the office Monday afternoonand they also were very helpful getting us set up for the new furnace
Neal the Furnace installer called us. He made arrangements for him and his crew to have us a working new furnace with ductwork cleaned by Wednesday afternoon. Great business With good employees will refer them to others”
“Ray was very nice and was proficient with repairing my furnace! Thank you for getting me in and a big thank you to Ray!”
“Well done and appointment was the next day. Always kind and professional.”
“Mike and crew did an excellent job installing new furnace in the bitter cold and windy day. They arrived at 8:30 and didn’t leave or take a break until the job was done. Highly recommend Link.”
“Maggie was quick and efficient, polite and courteous.
I was very pleased with the service.”
“Maggie was wonderful, she figured out the issue and was very nice(:”
“Overall good experience, had 0 issues getting to the problem and figuring out what had went wrong. Ryan was super easy to talk to and easy going, quick and fast service. Thanks”
“Maggie was phenomenal! She came in and examined the task we needed her to perform and she jumped right on it. She worked straight through until the work was done. She is very knowledgeable and knows what she’s doing when it comes to her job. Overall she deserves more than 5 stars. We will be looking forward to working with her again for more of our upcoming jobs.
Thank you,
Rovenolt Contracting”
“The technician was able to diagnose and adjust my furnace trouble and also provided a through cleaning and tuneup. He was much more knowledgeable on my Carrier product than other service companies I’ve worked with.”
“Very very helpful!! Got everything back up and running with no problem!!”
“Maggie showed up right on time and was very professional. She provided maintenance for our gas furnace and recommended we be proactive and consider upgrading our outdated furnace. She also took a look at our thermostat, at our request, and gave us good consult on it.”
“Link is so professional. Great company to work with in this area.”
“Great, efficient service from Brian! Thanks!”
“Did a great job. Explained what was wrong and got me back in hot water”
“Great service, prompt response and outstanding communication. All the technicians were polite, professional and knowledgeable. I’ve used them
on 6-8 different occasions and I was highly satisfied.”
“Brian did an excellent job cleaning my oil furnace. He was neat and courteous and he answered all my many questions that I asked him. I was completely satisfied and I will ask for him for the next service that I have.”
“Resolved on going issue. Had another company try to fix the issue. Maggie diagnosed it and as of today seems to have fixed the problem . Great job”
“Maggie did a fantastic job and is very knowledgeable about boilers. She even took the time to educate me on a few things. She answered every question that I had without hesitation and believe me, I asked a lot of questions. Because of her knowledge and her understanding I purchased a maintenance service agreement or as I like to call it, "A Peace of Mind." Thank you Maggie and thank you to the individual who trained her. To both of you, A JOB WELL DONE.”
“Incredibly professional and helpful, got the old furnace out and the new one up and running in less than a day. One of them even fixed my back door handle! Very happy with today's service.”
“Josh and Maggie from Link are the best and easiest to work with! Constant communication, clear instructions on what to do next, and were honest with us about what our home needed. 10/10 experience with them.”
“They checked the system to see where the problem was now we have to wait and see what they can do”
“Professional and courteous. Great service.”
“My technician, Ray, was very nice, professional, courteous and personable. He explained to me the issues with my mini split heating system. Also, waited for the warranty people to call me back and explain what the issue was.”
“My service tech Ryan arrived promptly for an emergency Sunday morning call. Was able to figure out the furnace problem and fixed it rather quickly. He was very courteous and knowledgeable”
“Repaired pump in good time. Friendly service.”
“Ray was super helpful. He got our furnace back up and running in no time. Very prompt service. We were very pleased with the service and will definitely be using them in the future.”
“Ray was on time and very friendly. He went right to the furnace and began checking it. He was very thorough and professional.
We talked about the age of the furnace and he said it is in good shape and to just keep it maintained.”
“Maggie was our service technician and she did an outstanding job.
We appreciate her and the job that she does each and every time she comes to work on our oil furnace.”
“Ray was perfect in getting our furnace working again. I’d always deal with him if I could!”
“Ray was great! Did a great job and is very personable. Appreciate the service we get from Link. Very quality in all aspects.”
“Maggie is always prompt and very pleasant to work with!”
“Excellent service
Prompt
Courteous
Fair price
Will use them for future jobs
Ask for Brian”
“Guy was great, friendly with the cat who was panicking someone new was in the house and the dog who tried to walk out the door with him. Got a bit too close to the wrong side of the oil line when he flushed it and was in the splash zone but ultimately I’m glad I called. Saved me from another fight with the wife!!”
“Excellent service, had a technician there within 3 hours of initial call. As I said before in other reviews, couldn’t be more satisfied. Ray is great to deal with.”
“Brian was very professional to work with and did exactly as promised! Arrived on time! Would definitely recommend him!”
“Got the job done in timely manner, very polite. Explained all work that was done and made sure I was taken care of!”
“Maggie McMullen was truly awesome. She was so very knowledgeable, understanding, kind and knew her job well. There aren't enough people like her today in the work force. You are very lucky and fortunate to have found such a good person to work for you. Thank you.”
“Ryan did an outstanding job. He took care of everything thing we asked. He is very professional and knowledgeable. We would highly recommend him!”
“Maggie, the technician, was punctual, knowledgeable and friendly. This is the second time we have had Maggie for service and she has done an excellent job. Thank you!!!!”
“Brian was very friendly, let us know what was wrong with it, and got it all fixed up and working.”
“We appreciated Ray Fockler’s work and how he listened to our problem and the patience
In resolving the problem. Thank you!”
“Prompt, friendly service. Would recommend them to family and friends.”
“Tom and Wyatt installed a mini split in our garage. They were prompt, polite and knowledgeable. Would highly recommend!”
“Ray took great care of my stuff and was very aware of the need to have this completed before company arrived. He was timely and determined to make sure everything worked before leaving. He’s communication regarding when we would have water or not was great.”
“Brian did a good job and was . very professional .”
“Very very thorough maintenance inspection.Answered any questions I had .Friendly and knowledgeable”
“Very prompt and very knowledgeable. Pleasant and good tech.”
“Very great experience! Our technician Ray was very kind, knowledgeable, helpful and explained things in great detail which made the information very easy to understand. Will definitely be a continued costumer going forward.”
“Ryan did a great job explaining what he did and why he did it. He gave me future tips for any small issues that may arise in between needing any services done. Much appreciated he came out today to fix my furnace!”
“Brian was very pleasant, courteous and knowledgeable. He answered all my questions & I was very pleased with him. I would definitely recommend him to others. Thank you Brian…you are definitely an asset to your company.”
“Ryan was very professional, courteous ,and knowledgeable .
He found the problem and corrected it in a timely manner.
Ryan also set up my thermostat to enable my system to run more efficient this winter while answering questions I asked him.
Great job Ryan.”
“Top notch service from the time I called until the technician left great satisfaction. Was completed earlier than expected .”
“The guys were so nice, polite! They did an awesome job!”
“The guys were so nice, polite! They did an awesome job!”
“Very professional. Took care of everything even down to cleaning up the areas they worked in. Reviewed everything before leaving and answered any questions. Made a very stressful situation very care free. Much appreciated.”
“They were great fringe start to finish.”
“You where very polite towards us and respectful to us”
“Ryan was very polite & & did the job fast & efficient”
“Everyone I spoke with and Ray the man who fixed my furnace were more than friendly, helpful and understanding with our less than normal situation. Thankfully we got it all figured out now and I am more than happy! Thank you all so very much for your advice and help!”
“Technician was on time and performed annual maintenance”
“Ryan was very knowledgeable, kind and efficient. He got the parts needed to fix our furnace, and fixed it promptly so we are good for the winter!”
“I was told that I had a cracked heat exchanger and that I needed a new furnace. The same day they sent out a consultant to determine what the right size is, then they gave me space heaters to hold us over till Monday A.M. Installers came at 8:30 and was completed by 2:30. I received a follow up call the next day to see how everything was. From the field techs to the consultant to the installers to the follow up call and everyone who contributed I thank you…Sterling customer service!!”
“My mom was having trouble with her boiler. I called to make an appointment for maintenance and repair. The young man I spoke with was very kind and educational answering all my questions and concerns. He was such a pleasure to talk with.
The repair man, Brian F. was wonderful as well. He was professional and so knowledgeable in his field. He explained how the boiler system worked and then what our problem was. Then he gave us options we could choose from. It was a pleasure to have him here.
The whole experience from start to finish was wonderful.”
“Nick and his sidekick were great. They knew exactly what they needed to do and did it. They were very efficient by bringing and using all the right tools. The communication between the two was flawless, each guy new his role and stepped up to help each other.”
“Ryan (tech) did an excellent job. Very thorough and very professional!”
“Our furnace needed a new igniter. Maggie came the same day we called and had it fixed before noon.”
“Ryan was very knowledgeable and personable. We worked quickly and efficiently cleaning/fixing our oil furnace to make it safe for the upcoming winter. Thank you!”
“Prompt service and will to work around my schedule”
“Brian is a very good technician. Took off shoes so he didn’t bring the snow in. Very informative and nice”
“Arrived during a winter storm to install our new thermostat. Brian did a great job.”
“Nick did a great job installing our furnace. He was very kind and knowledgeable. I appreciate all his help with walking me through everything and how to operate our new thermostat.”
“Tom and Wyatt were great. They were quick, efficient and everything is working well.”
“Ryan was a very personal, courteous and professional tech. He knew exactly how to fix the problem quickly and left my house clean!
Thank You Ryan!”
“pleasant experience. mike and his assistant were very informative and answered our questions. they worked in a professional manner and were very neat with the cleanup. must also thank the office staff. everyone was very professional and helpful – especially Tayna. without a doubt would call them for future services”
“Brian did an excellent job maintaining our oil furnace and getting it ready for the upcoming winter season. He did a very thorough job of servicing our furnace and there was very little to no fuel oil odor in our home or basement. This is important as my wife is allergic to petroleum odors. Brian answered my questions and was very friendly in dealing with me. I will recommend Link Heating & Cooling Service to anyone looking for a reliable heating & cooling company.”
“My technician was great. He found an issue caused by another contractor and worked to solve the issue for us. He could have walked away and not owned fixing it. Great customer service! Highly recommend.”
“Ryan was great. He was very professional, respectful of me and my home. He came right as scheduled and informed me with text as to the arrival time. He left my home in great condition. Thanks so much.”
“Yesterday and today I had The pleasure of Observing two individuals perform the craft of heating and cooling. I am proud of the craftsmanship I hope this individual gets a bonus to going above and beyond. Do individual name is Michael Bodenschath and his apprentice, I want to tang those two gentlemen for the fine work if I had to rank them by stars, I would give them five stars”
“Your serviceman was very professional.”
“Maggie provided excellent customer service while fixing our furnace. I highly recommend her.”
“Maggie does an amazing job keeping our furnace maintained. She is punctual, friendly, and knowledgeable. Thank you!”
“The technician was very courteous and did a great job servicing my oil furnace. Brian also told me about other heating options for my home.”
“Rick was an amazing person to have in our home. He was very respectful, polite, considerate, and very determined to make sure he got the job done correctly. I will recommend this company to all who knows me and who needs their furnace done. Thank you so much for an amazing experience!!”
“Brian was courteous and thorough. Work was performed in a great time frame.”
“Couldn’t be more satisfied with the service I receive from Ray,he is very professional and knowledgeable of the work he does.”
“Did a great job and made sure it will work. Very nice man and even liked my dog.”
“Ryan was very personable and knowledgeable. He was able to explain everything that was going on with our boiler. Highly recommend Ryan as your next service technician.”
“Thank you for the quick and knowledgeable service.”
“Arrived in the time said. Took his time to make sure that the furnace was clean completely. Check to see he had everything back where it went. Very nice and polite and to let me know that I will need a part soon and gave me a price of the part.”
“Came on a Sunday to repair furnace did a great job everything working great know.”
“Great experience. Tom, the installer, explained everything in detail and answered all of my questions (he even gave me some how-to tips about soldering). Installation was quick and professional. The new furnace is working great.”
“My heater wasn’t working and being a new customer, I fully expected to be put on the back burner. But instead I had a technician at my house within 2 hours. The lady on the phone was super nice and helpful. But the shining star was Maggie, my technician. She was quick, super kind, and accommodating for the unique situation of me sitting in my van while she worked because my kids had fallen asleep. She was thorough, knowledgeable, and quick. My furnace is running great so far and I couldn’t be happier. Give that girl a raise!”
“Ray is a super nice and efficient worker. We were very satisfied with the service we received.”
“The guys where on time, did an excellent job, finished in one day, very knowledgeable about what they where doing and very polite. Will definitely use again and recommend to others.”
“I love the thorough and reliable service Link cooling and heating always provides 😊 I know I can always count on them.”
“Wonderful service, prompt and excellent communication, very polite and respectful when Maggie arrived on site, and she was very informative in what she was doing and how to prevent things in the future. Will absolutely use them again for my heating needs!”
“Ryan was courteous and explained the work that he performed”
“Great job by nic and alex,professional and courteous, neat and clean,thanks”
“Ray was prompt,pleasant and professional!”
“Maggie did an excellent job trouble shooting and fixing what was wrong. Thank you”
“Everything was fine Brian looked things over and said it was fine so hope I don't have to see you people tell next your at this time. Thank you and have a great day”
“Ryan was very knowledgeable and respectful. Prompt arrival.”
“Brian was very nice. He was efficient and the maintenance was done before I knew it!”
“Punctual…polite…informative…very good experience. Great product and great service.”
“I received a text from Ray shortly before he arrived to service my furnace. He included a short bio and a picture so I would be able to identify him, since this is the first service call from Link’s to my home. Ray was prompt, knowledgeable and cordial. He informed me how long the service would take and finished his maintenance in that time frame. Excellent service call. Hope to see Ray again next year for regular maintenance! ⭐️⭐️⭐️⭐️⭐️”
“I received a text from Ray shortly before he arrived to service my furnace. He included a short bio and a picture so I would be able to identify him, since this is the first service call from Link’s to my home. Ray was prompt, knowledgeable and cordial. He informed me how long the service would take and finished his maintenance in that time frame. Excellent service call. Hope to see Ray again next year for regular maintenance! ⭐️⭐️⭐️⭐️⭐️”
“Just do pleased to be signed up for yearly and emergency attention . Ryan, service personnel, was on time, personable and efficient. We both had a good start to the day!
.”
“The technician was prompt, thorough and very polite. He kept me informed about everything he did. He will follow-up to replace the expansion tank which was diagnosed as problematic.”
“Maggie was GREAT!! She was very kind and personable. She is very knowledgeable regarding her profession as well.
Definitely want her to come back for my next service call!”
“grea, was very knowledgeable of my system.”
“Brian arrived on time shortly after he texted me. Removed and installed the part for our furnace. Checked to insure the furnace was working properly and cleaned up after himself. Very professional! Thank you”
“Installed furnace with air. Explained everything showed how to clean filter, explained thermostat. Very satisfied. Pleasant and courteous”
“I love that you let me know who was coming to the house before they arrived. Job was done very professionally.”
“Ryan did his usual very professional job in servicing our furnace. I am very happy with his work and would highly recommend him.
Don D”
“Very professional from start to finish. Left no mess and had great communication.”
“Very good experience and very satisfied with the service tech, Maggie McMullen !!”
“Thank you for your service looking forward to the great service thru out the coming years from an A&M transportation driver and a fuel truck driver for Barber oil.”
“Repair was successful. Your employee was pleasant and helpful. I was pleased with this experience.”
“Repair was successful. Your employee was pleasant and helpful. I was pleased with this experience.”
“Excellent, professional, friendly, top notch would all describe this technician’s work and attitude. He should a commended and valued employee! Will definitely continue to use your service.”
“Your technician ( Ray Fockler ) is a asset to your company ! Showed up on time, polite ,courteous ., very knowledgeable . Very pleased with his work .”
“Ray was meticutous. Very happy with Link.”
“Not only did Ray clean our furnace he explained everything he did. We were very pleased with the job that he did.”
“Maggie was super. Professional and knowledgeable. We couldn’t ask for any better. Thank you!!”
“Ryan was very knowledgeable friendly answered all my questions and made me feel secure that my furnace was in good working condition for the winter”
“Great service very knowledgeable, friendly make sure that my furnace was cleaned and in great shape for the winter”
“Prompt, courteous, and informative about unit and operation of thermostat”
“Prompt, courteous, and informative about unit and operation of thermostat”
“I also had a split-system installed. Nick was on-time and very professional. He obviously knows his work. The installations look great and sound great. Very satisfied.”
“Very knowledgeable efficient and pleasant. Arrived on time went right to work. Completed the maintenance in an hour. Extremely happy.”
“Ray was on time and had a very pleasant demeanor. He did a very good job of cleaning my small boiler.
Thanks for always having nice and hard-working employees.”
“Ray was on time and had a very pleasant demeanor. He did a very good job of cleaning my small boiler.
Thanks for always having nice and hard-working employees.”
“Excellent Experience! Maggie was Great. Answered all questions, no hassle, great pricing, and fast service. Highly recommend!”
“Maggie was great! Quick to diagnose our problem and get it fixed right away. Very friendly as well.
Thank You”
“Very Good Technician. Very polite and personable. Very Informative. Thank you very much!”
“Maggie is very professional and knowledgeable in this field and was able to answer any questions or concerns I have of condition and maintenance of the furnace”
“Brian was efficient and was able to provide me with answers to my questions.
Thank you.”
“Ryan was very professional and answered any questions I had. He worked efficiently and made sure everything was cleaned up when he left.”
“This was a routine maintenance call to prepare for what is to come. Brian is a true professional and extremely knowledgeable. Arrived on time and explained what he was doing. I would recommend them to anyone that needs heat or air conditioner service.”
“On time. Very professional and knowledgeable. Corrected problem quickly.”
“We had a Mini split replaced and Mike and Luke did a great job! We will use Link again!”
“Ray was extremely professional and did a great job.”
“Quick, friendly & courteous. Thank you for getting our air working again !”
“Ray was very knowledgeable. professional and courteous. He was easy to talk to, took the time to explain things and very friendly. I would definitely recommend Ray and will request him to come back next year for furnace maintenance. Agnes and Julie”
“The two people Alex and Nick were pros at their job and stayed at their job until it was finished and never stopped to take a lunch break. I was very pleased with the workmanship that they did. Once again I thank the two of them.”
“The two people Alex and Nick were pros at their job and stayed at their job until it was finished and never stopped to take a lunch break. I was very pleased with the workmanship that they did. Once again I thank the two of them.”
“Ray did an excellent job not only the oil furnace check but the heat pump.
He is a very considerate person. We appreciated his service for us.
Thank you! Robert & Mary Jane Monahan”
“Ray did an excellent job not only the oil furnace check but the heat pump.
He is a very considerate person. We appreciated his service for us.
Thank you! Robert & Mary Jane Monahan”
“Ray did an excellent job not only the oil furnace check but the heat pump.
He is a very considerate person. We appreciated his service for us.
Thank you! Robert & Mary Jane Monahan”
“Service technician was very tidy, cleaned all units well. Answered question very easily..”
“My boiler was leaking and I called in after hours. Ryan was over promptly to drain the tank and stop the leak. He gave me a quote that night for a new boiler and had it installed by noon the next day.”
“Ray did an excellent job getting our 3 1/2 year old unit back working.”
“Very quick and professional, informative and friendly.”
“Very pleased once again with the professional and outstanding customer service.”
“Ms. McMullen was a very pleasant and knowledgeable technician. She was so patient with us and answered all of our questions. You are very fortunate to have her as an employee.”
“Very knowledgeable and dedicated workers. Would highly recommend their service. No problems with installation. Explanation of use was exceptional.”
“Very professional and clean job done inside and outside
Friendly and respectful men
Appreciate the time and care that was taken to do a complete job and answer questions appropriately
Knowledgeable”
“Very professional and clean job done inside and outside
Friendly and respectful men
Appreciate the time and care that was taken to do a complete job and answer questions appropriately
Knowledgeable”
“Maggie McMullen provided excellent service. She arrived at 8 a.m and finished up around 12:15. She was very professional and wasted no time in getting started. She answered all my questions and a provided additional information. I was very pleased to have her in my home and doing the work she needed to do.”
“Maggie is super. She arrived on time. Went straight to work. She works very quietly and efficiently. Kept me informed on her progress. When she left everything was clean and working well. I couldn’t ask for a better experience.”
“Brain did a very good job getting my AC working,I’m glad he got here today within about an hour after I called for service.”
“Maggie was helpful, courteous, and efficient. Thank you.”
“Ryan was professional and very knowledgeable in air conditioning repair. He was able to diagnose and fix the problem quickly.”
“Ray was very friendly, efficient, and professional. He completed the work quickly and cleanly”
“Great guy, easy to talk too and actually showed me what to look for. Awesome job”
“Our entire unit (inside and out) was replaced by another local company and they could not get the unit to work properly with our 2 zone Honeywell system. Despite being listed on Honeywell's website, they claimed they do not work on the system and refused to return. We called Link and spoke to Jared. He sat with us to troubleshoot the problem and he and Ryan worked until it was working properly. Link is the only company we will ever use, they are fantastic!”
“Courteous, efficient, knowledgeable and professional.”
“Ray and your company were exceptional on service to our ductless air conditioner system. From 1st call to you, to scheduling and arriving within the agreed time frame, to clean equipment with Ray F. very professional and polite even in the later day appointment. Having service performed for the last 2 years with another company and not being pleased at all we chose to return to Link, who installed our system, for service, we are over the top pleased and now at rest that our systems is working properly. Must say that we are a bit embarrassed how dirty the 3 units had become and not only increased frustration with past company but again gives us a peace of mind thing are now working properly. Can not say enough about Ray Fockler!!! His knowledge and professionalism renewed our faith in yearly service agreements, we have now have a sense of relief things were done right and we can rely on your company if we have and concerns or issues.
Bob and Barb O.”
“Ray was extremely professional. He performed his job efficiently & effectively. He cleaned all work areas before leaving.”
“Ray was very knowledgeable and friendly. He was prompt and answered all of our questions.”
“Maggie was very knowledgeable and was a pleasure to meet. Thanks again for looking after my heating needs.”
“Maggie was friendly and professional,”
“Ryan was very professional and thorough with his work!!”
“I was very pleased with their service, was on time, professional, courteous,”
“A C installation Jim and Nick did a great job We wanted to thank everyone at Link For a prompt and professional service highly recommended.”
“Ray was a very proficient technician. He took his time & was very methodical. Also very knowledgeable about his job. He was also very amicable. TOTALLY PLEASED.”
“Ryan was right on time. He was thorough, professional and personable.”
“Maggie is very thorough and very professional. She serviced our AC and Furnace. She answers all questions. I am requesting her for all future services. She is a great asset to your company!”
“Very personable & thorough technician to clean my units was Ray Fockler. I would highly recommend him & want him for repeat service.”
“Ray was on time, professional and very knowledgeable. He completed a service on our furnace and also diagnosed a problem. He already ordered the parts and will schedule to have them installed Wehrum they arrive. He also explained everything as he was completing his work. Thank you Ray!”
“Ray arrived early and we received an email and text when he was on his way. I work from home and Ray was quiet and swift. He also warmed up to my dog. It was a very comfortable experience.”
“From puling in the back yard till leaving, everything was very smooth. Jim and Nick were easy to work with. My basement was cleaner when they left then when they arrived. I'm very happy with the project.”
“I would highly recommend Link Service Heating and Cooling! They installed my central air conditioning. This is my first time with central air and all I can say is “what a difference”. Everything about Link Service was great. It was installed within 2 weeks of the quote. The technicians were on time, everything was tidy after they left, and they followed up to assure I was satisfied with the service. Thank you so much!”
“Worked hard, very knowledgeable, very professional, very respectful”
“Ryan did exceptional work for us! He was able to quickly identify and address a minor issue in our AC system while also doing routine maintenance. Thank you to Ryan and Link Service for the professional service.”
“We are very pleased with the entire process, from the initial consult with Josh to the financial help from Tonya to the installation with Mike and Luke. Everyone was very helpful and professional. We would not hesitate to call on Links in the future!”
“Okay….I was surprised when Maggie showed up at my house. But, talk about on the ball. Professional, pleasant, neatly dressed, clean, got right to work, knew what she was doing, had the part I needed, fixed the problem immediately, talked about my system moving forward, gave suggestions but wasn’t pushy. Just an awesome experience. I told the owner Jim I’ve told three other people my “Maggie” story today so far and I’m going to an event tonight so I’m sure I’ll be telling my story even more. Thank you Maggie! Don Y.”
“Scheduled a routine furnace cleaning for next winter. Tech arrived promptly at 8;00 AM and completed service appproximately 9:30. Very polite and courteous. Knowledgeable and thorough. Have never had a service issue. Thank you”
“Ryan was very professional and explained everything. Prices were reasonable. The entire process was from scheduling to completion was executed very professionally. Link Service will be our go to group going forward.”
“Very professional installation performed by Jim N and Nick. They worked in the extreme heat to complete the installation of our new heat pump. They took the time to answer all the questions I asked and explained how the system works. Very satisfied customer here!”
“Link Service installed our system a few years ago, and has performed routine maintenance since then as well as done repair work on a system that serves a different section of the house that they did not I stall. Ray F. was here last week for regular maintenance and back this week to repair the second system I mentioned previously. He and everyone else from LINK that comes here is professional, courteous and thorough. I have recommended them to others and will continue to do so.”
“Brian is very professional and wastes no time on the jobs. He explains options and makes suggestions as to how we can improve our boiler system. We enjoy having him work on our heating system. He is certainly an asset to Link Services.”
“Top notch service by Nick and the installation team. The process was easy and everything was completed in a day.”
“Top notch service by Nick and the installation team. The process was easy and everything was completed in a day.”
“Ray, efficiently and effectively, repaired my out of warranty Samsung ductless air conditioner. He did a great job.”
“She was patient, kind, efficient, knowledgeable, prompt and personable. I cannot give a higher rating or a better accolade! Give her a raise when she's due or even BEFORE she's due. Thanks ever so much.”
“Ray was on time. Did not make a big mess. Knew what he was doing. Happy camper.”
“Maggie is pleasant and very knowledgeable. She has worked in our home a few times. I would highly recommend Link Services for any cooling or heating needs!”
“Very nice gentleman. Came in and got to work with no disruption to our office. Explained what he had done before leaving. Excellent service, Thank you!”
“Ray was a professional in the best sense of the word, competent, quick, and knowledgeable.
He was perfect.”
“Ray was professional in the best sense of the word, working steadily, quietly, and competently. He was perfect.”
“Maggie did a outstanding job repairing our AC UNIT”
“The ductless installation went great. The team worked hard to plan out and provide the best solution for us. They kept things looking clean on the exterior. Best of all they were kind and professional.”
“Link Services is always very professional and competent with dealing with my a/c, furnace issues.
Ryan came out today to handling my furnace maintenance checkup. He was on time and did a complete and careful check of the unit. I really appreciate knowing the furnace is well cared for my Link and the people who work for them.”
“Ryan did an excellent job and was very courteous. I would highly recommend him.”
“Maggie was very courteous and knowledgeable .
She diagnosed the problem quickly and we had working central air again. Great job Maggie!”
“Brian was helpful and explained what was happening and the steps he was taking to complete the maintenance request. He respected my wife’s request to remove his shoes when going into the house.”
“As always very professional, excellent work, quick service, very friendly. Will always recommend”
“Ray was outstanding. Same day service for AC unit that wasn’t cooling. Repaired within 30 minutes. Exceptional service!”
“He was great very knowledgeable and thorough!”
“I told Maggie about the problem we were having & she went to work to find the cause. She checked the unit out side & went up to attic to the air conditioner and found the cause with the equipment she had. We were very satisfied with here work. Very pleasant & knowledgeable.”
“From the moment they walked in the door to the time they packed up after installation, Link Services was the epitome of great customer service and was incredibly detail oriented during the installation process. Mike and Luke were thoughtful of the house routes and locations for the inside units and took extra time for finishing touches during the installation process. Great job guys! Would definitely recommend this company for your A/C and heating needs.
DH”
“Michael and Luke were very professional. Although we ran into some unforeseen issues, they kept me apprised of the situation and offered solutions for everything.”
“Work was completed quickly and efficiently. Ryan was able to complete additional work in the time frame.”
“Everything went well. Ryan answered all questions I had and left me with a smile on my face”
“Brian was a wonderful technician! He was very thorough and answered my many questions in a way that I could understand. He was very kind clean. Would definitely recommend your company and Brian in particular I even booked more future service because of him.”
“Maggie was very prompt and professional
She was very knowledgeable and helpful with our settings”
“Maggie did a thorough job on our annual maintenance!”
“Last week, Maggie diagnosed a leaking evaporator coil in one of our mini splits. She returned today with the replacement part. This gal knows her stuff – she had the unit removed, disassembled, repaired and reinstalled in a timely and professional manner. We highly recommend her for all your service needs.”
“Maggie was wonderful! She was very professional and thorough when she checked my air conditioning unit.”
“Brian did not waste any time checking out our HVAC system. That's not to say he didn't take the time to answer my questions or explain different aspects of our heat pump. I understand the value of experience but I must say, I was a wee bit shocked at the $264 cost of a maintenance check.”
“Brian was great. He arrived in the time frame given. He introduced himself and went right to work. He was friendly and efficient.”
“We are very happy with the installation of our new oil tank. Everything about the whole process went smoothly. Jim and Nick worked efficiently and had the tank installed within a few hours. The site was left in great shape.They made sure the furnace was working before they left.
We would highly recommend them to anyone who is looking to have their oil tanks replaced.”
“Maggie was very professional and extremely knowledgeable. She took time to address our questions and gave us options concerning a leaking evaporator coil in one of our mini splits. If possible, schedule her as our regular technician.”
“On time and did a great job. Highly recommend”
“Apologize if I have not included everyone 's name. I was so impressed by the professionalism, courteousness, level of expertise, pride in their work, cleanliness and punctuality. They far exceeded my expectations in every way and come with the highest recommendations.”
“Arrived as scheduled. Professional and kept me informed of the progress.”
“Maggie’s patience was greatly appreciated since I was running a bit late. When I arrived she was polite and conducted the annual service on my furnace fast and professional. Links heating And plumbing install and service has been an overall good experience.”
“Maggie’s patience was greatly appreciated since I was running a bit late. When I arrived she was polite and conducted the annual service on my furnace fast and professional. Links heating And plumbing install and service has been an overall good experience.”
“Very knowledgeable, easy and clean process. Ryan was great!”
“both jim and nick were very professional and informative. they went about their work while being very neat i was very happy them”
“On time, very courteous and friendly. Professional and performed work efficiently”
“Maggie was very professional and very thorough. She was able to diagnose and repair the issue very quickly. She explained the issue in a way that I understood and that made sense. I would highly recommend Maggie for work in anyone's home.”
“Maggie was very courteous, informative and professional.”
“Ray was very efficient and was pleasant to talk to while he worked!”
“Maggie is a great technician. Very friendly and professional. She is very knowledgeable as well.”
“Your technician Brian F. seemed very experienced, trust worthy, and knowledgeable.”
“Easy to schedule local work from my home in South Carolina. Friendly courteous and knowledgeable technicians.”
“It appeared that Ray was thorough in his cleaning and checking the operation of the equipment,”
“Ray was very professional and explained what he was going to do. Ray was very friendly and I was very satisfied with his work.”
“Thank you for fixing our furnace sorry this is late review !”
“Ray was on time, polite, pleasant, knowledgeable, and efficient!”
“Ryan was very courteous, informative, and personable. Btw, my wife appreciates the shoe covers!”
“I feel that Maggie is very picky with her task and knows what she is doing we would like to have her be our technician for now on if possible thank you”
“100% satisfied with the service Maggie provided. Very happy with the process Link provides when scheduling an appointment. Could not be happier!”
“Maggie did an excellent job. Very knowledgeable and thorough. Took her time and completed the A/C maintenance properly. Very friendly and polite”
“Polite, answered all questions, wore shoe covers to respect my floors”
“Polite, answered all questions, wore shoe covers to respect my floors”
“Ray has to be one of your best employees. First, he sent an email to me with his picture which is very reassuring.
He worked quickly and thoroughly; was quite precise in his work, took various readings and cleaned everything. Also, he has a great personality and I enjoyed talking with him. His explanations were easily understood. Grade – A+++”
“Showed up on time, very friendly and knowledgeable. Would recommend to anyone who needs services.”
“Heat pump PM. Unit was inspected and cleaned and settings checked, unit checked for correct operation. This was a very thorough PM”
“Excellent job. Worked with me even when I was very particular on how I wanted some things done. Worked hard and got the job done fast and efficient. Great job guys”
“I was very pleased with the repair service that Maggie provided. She knew her stuff and had us fixed up in no time. Very proffessional!! I would totally recomend this young lady!! It is nice to see that there are still young and hard working people that see the value in learning a trade and willing to work with there hands and mind.
Thanks Maggie!!”
“We are very happy with Ray's service he provided. We are requesting Ray for future maintenance!”
“Received a pleasant service reminder call from Keri and scheduled my furnace cleaning. Maggie arrived right on time and was thorough and quick to clean/service my oil furnace. Paid with card on the spot.
See you next year!”
“Able to schedule within a couple of days. We were notified tech was on the way who arrived promptly. Work was done in a.timely manner. Friendly and courteous. Thank you.”
“Thank you Maggie for all your help and thoroughness. We truly appreciate it.”
“Brian F. Our repairman today was very knowledgeable and courteous. Thank You for fixing our problem!”
“Very pleased with the service received from the technicians Ryan and Ray. They were very thorough and made sure everything was working properly. I would recommend Link Service to anyone for their heating and cooling needs.”
“Very friendly. Very clean. Answered all questions satisfactory”
“Brian was very nice and professional got here pretty quick and knew what he was doing very pleased thank you”
“Maggie was there within 2 hours of my 1st call. Very impressed how quicky she worked and how knowledgeable she was. Pointed out some issues we had and fixed them quickly. Had all the parts that we needed on her van. Make sure she returns next year for the yearly maintenance, please. Thanks again. 5 Stars.”
“Very nice and pleasant. On time and courtesy.”
“Maggie was super sweet and super nice and she fixed it fast and now have heat again!! Thank you to Link and Maggie for getting us in fast!!”
“Everybody we dealt with was top-notch. Everything went smoothly just as planned. I was extremely pleased with the installation crew. They were very conscientious. Clean and courteous. I would definitely recommend your company.”
“Ray did a great job with this maintenance call. He was thorough and fast. The only issue I had with this was we were given an appointment time if 8am to noon and the tech was given a later time. So we waited for 4 hours to show up or even receive a call. We got neither. It was a lot of time wasted. Your scheduling needs to be more organized!!!”
“Very professional. He took the time to explain and was very courteous.”
“Ryan did a great job. When he was done he explained everything he did and told me what my problem was.”
“Did a great job. Was also happy to answer a few questions I had”
“Knowledgeable and thorough service. Friendly and did the job very well”
“We had a leaking relief valve on our combi boiler and Link Service was able to fit us in for same day service! Our technician, Ryan D. was on time, extremely professional and got us back up an running in no time! This company provides comprehensive, professional service, with trained technicians who know what they're doing. We will not use anyone else for our boiler system.”
“Very kind and very knowledgeable and quick to solve the issue.”
“Mike came to install my new gas boiler. He was very knowledgeable, polite and professional. He did a great job with my installation and making sure everything was done correctly. He was very informative with any questions I had regarding the process. It was done very quickly and in a timely manner. He was able to come within a day to get everything completed which I was very thankful for. I would definitely recommend Mike!”
“Very professional
Timely arrival
Cleaned up work area”
“Brian was very courteous and answered all my questions and competed his work in a timely manner. Thank you”
“The tech called ahead and was on time for the appointment. He was very friendly and showed interest in our club. He was very thorough and took care of our oil furnace, and explained that for an older furnace it was in good shape although it is only about 80 per cent efficient.”
“Great service on a short timeline! Called Link in the morning and they were able to schedule me for the next day with a possible appointment same day if a tech was available. They were able to come same day and did a great job repairing my oil furnace, quickly diagnosed a few issues, and got the furnace running smoothly again.
The technician Brian was great, talked through what he was doing and was highly efficient and knowledgeable.”
“I was so impressed with the attention to detail, explanation, and cleanliness of the job by the technicians. Excellent work.”
“Furnace shut down. Ryan came and troubleshot the problem replaced the defective part cleaned up work area replaced everything and had furnace operating properly in a short time took time to explain what repairs needed to. Very professional.”
“Ryan was courteous and professional. This was my first experience with Link; I will use them in the future and can highly recommend them and Ryan.”
“Professional, knowledgeable, did a great job making sure everything was properly working.”
“Professional, knowledgeable, did a great job making sure everything was properly working.”
“Jim was a wonderful manager of the crew! He was so knowledgeable, patient and helpful and would always take the time to answer all my questions and explain anything I was unsure of! He and the crew worked so well together and did a great job for me! Heartfelt thanks to them all!”
“Landen did a lot of the installation and seemed to be working constantly. Explained things to me and was very friendly.”
“Nick was very knowledgeable about installing my electric heater. He was kind and courteous and a hard worker.”
“The whole team that came to install this unit they professionally, they was great thank you.”
“Ray did very good job. He was here on time, polite knew what he was doing. Very profe”
“Ryan has been very knowledgeable in repairing the furnace. Very considerate and polite”
“I was very pleased with Maggie. She made the cleaning look easy, knew exactly what she was doing. She was very patient with the questions I had, she made recommendations. Maggie is very trustworthy and knowledgeable.”
“Great experience. Showed up on time. Cleaned up after. No issues. Very smooth installation.”
“Well done and very professional! Thank you for coming out so quickly.”
“Brian was very professional. He checked our furnace, cleaned the filter, and showed me how to keep it clean.”
“My mother was home 90 years old my mother was very satisfied with the service we recieved the young women that preformed the service was very considered very respectful all around a very nice visit from link services. Thank you so much and Maggie was awsome”
“They were good new what they were doing”
“Maggie was extremely professional and knowledgeable. She repaired what I thought was an unrepairable old furnace. She was very patient with all my questions and answered each thoroughly. Maggie had such a high competence level that it makes me trust hiring the Home Depot HVAC service and especially Link service people to do a complete replacement of my old heating system.”
“Great service and friendly techs! It’s always an easy and fast process with Link Service!”
“So, I left an earlier review of Link Service Heating & Cooling. I ended up paying over $400 for 1-hr. of tech time (totally ridiculous number for 1-hr. and nothing was repaired… I even helped the technician do the work), I just received a call from this company today 12/27/2023 asking me to change my STAR rating and they would reimburse me for the second HVAC company I had to hire to actual repair my gas furnace. The fix took 5-minutes and the fix was a paper clip to clean out an orifice on the gas boiler blower motor. Very simple and easy repair. No problem paying the service call charge, but the other almost $300 to clean out soot from the base of the flue. Two screws removed and the pipe removed in about two-minutes. So when you put it all together… this is a company to stay away from without question!!!”
“Very good job. Nice people and on time”
“Maggie did an excellent job!! More than happy with her work!!!”
“Could not be more pleased with the overall professionalism and service from everyone on the team. Our furnace stopped working, required new unit, and everyone worked extremely hard to get us back in service as fast as was possible! Even brought space heaters to keep us warm! Great company!”
“A family member’s furnace stopped working just a few days before Christmas, and they were without heat. Tonya and the crew at Link responded to my call promptly and, understanding that they were without heat, immediately scheduled a visit and made the needed repairs. I am not in the area, so they called me at every step and kept me inform. They were very kind in working with me and my family. Their kindness and quick response are sincerely appreciated. Thank you!”
“Very helpful in helping me understand the heating system and showing me options”
“Ryan was very professional and knowledgeable. He did an excellent job.”
“Courteous and appeared to know what he was doing.”
“Ray did a great job. He was very pleasant and easy to talk to. I will request him the next time I need my furnace serviced”
“We called because our furnace stopped working, and they were able to come the same day. Ryan explained what needed done and what the cost would be for the repairs before he started the job. He was very courteous and he had our furnace up and running in no time! Great service!”
“Maggy was very professional and on time. She seemed very knowledgeable about her work. Made some suggestions because of the age of our furnace.”
“Ray was very courteous and professional. He gave us the decencey to call and say he would be running late.”
“He was on time, polite, and worked efficiently”
“Thanks for the service. Ryan is very personal and easy to understand.”
“We were very pleased with the entire process of having our furnace and air conditioning upgraded.
Everyone we interacted with starting with the initial service call, the sales team and the installation team were very friendly and professional at all times. We are happy with the new equipment and know if we need any assistance, they will be readily available.”
“Absolutely wonderful. Fast. Courteous. Efficient. Highly recommended”
“It’s been many years since I’ve had routine maintenance on my oil furnace. Ray was prompt and communicated his arrival, he walked me through what he planned for the service and cleaning, and was extremely knowledgeable. I have greater peace of mind now that the cleaning has been performed, and would recommend Ray without reservation. Well done.”
“Ray did an excellent job cleaning our oil furnace.”
“Ray is very personable. He did a very thorough maintenance on my oil furnace!! I’m very pleased with his service. With that being said I would like to have him to come back yearly for my furnace maintenance !!!!”
“Ray came to clean the furnace. Very professional, friendly and knowledgeable. Called on his way, cleaned the furnace and told me what I could expect in the future. Highly recommend Link Service!”
“Maggie was professional and completed repairs quickly! Best furnace service I have ever had.”
“Ray did an excellent job of cleaning and servicing our furnace. He answered all my questions concerning his work and the condition of my oil furnace. He was very easy to speak with and very professional with his attitude and work.
I did notice a strong smell of fuel oil in the furnace area of my basement, but didn’t see any spills or standing fuel oil. I should have mentioned to Ray that my wife is very allergic to petroleum odors, that was my fault. The vent for my air brushing station has managed to draw quite a bit of the odor out of the basement and it should subside by tomorrow.
Overall, I am very pleased with his work.”
“Thank you for the fine work Ray Fockler preformed, I was very satisfied with the work and the friendly service he provided.”
“Ray was our service man. He did an excellent job. My husband and him had chatted while he worked. He is very personable. Gave us good explanations about our furnace.”
“Maggie was very knowledgeable and diagnosed the problem immediately. She replaced the pump and had it up and running in short order.”
“Ryan Drahnak did an excellent job with the furnace. He was very polite and friendly. He was also very informative. Very pleased with him and his work.”
“Maggie did a wonderful job, very thorough, and cleaned all the excess soot. A+”
“Great service! Friendly and knowledgeable staff that were fast and efficient when replacing our furnace. We will definitely be recommending Link Services to our family and friends!”
“Very knowledgeable maintenance person. Fast and thorough work and unlike me there weren’t any left over parts . Very satisfied. Will recommend to friends.”
“They were so professional, courteous. They also took time to explain our new system. They were outstanding workers and we highly recommend them. Thank you guys..”
“Ryan did a great job. I like to look over his shoulder and he was very informative as he worked. Was very thorough checking my furnace”
“Ray did a very thorough job. Friendly and kno”
“Great service. Timely and courteous. Very polite. Answered my questions”
“Excellent quality of work. Very nice gentleman. We are very happy with everything.”
“Maggie was very professional, answered any questioned asked and explained what could be a potential problem in the future. Very satisfied with the work performed.”
“Very polite and approachable. Concerned with overall operations and status of equipment.”
“Start to finish of the installation was a flash. I trust Link Service completely and will be giving them all the business I can!”
“Great work. Replaced old furnace with new one in less than a day. Very skillful, friendly, answered all my questions. I will recommend Link Service to all my relatives and customers. Thanks again”
“Maggie was very thorough. Good job all around.”
“Maggie did an outstanding job and was very professional from beginning to end as she was very knowledgeable and did a great job on taking care of maintenance on my forced air oil furnace! She was prompt, courteous, and professional. Highly recommended!”
“Tom and Mike were very professional and got the job done!”
“He was friendly and worked very hard. Just need my furnace cleaned.”
“This installation team was terrific. They were proficient, highly skilled in all areas,
and came right on time. I cannot say enough about this team.
They answered all questions. In all my years they were one of the best.”
“Very prompt, pleasant, informative. Work area cleaned thoroughly, appreciated their work.”
“Brian was great got everything back up and running”
“Ray was very knowledgeable and helpful. He not only serviced our furnace, but fixed a problem we were having with our HVAC. He was patient and took time to explain everything to us. I’d also like to thank Denny for working with us to get Ray to our house, despite a heavy workload that day. All in all, I’m very satisfied with Link Service.”
“Ryan was very professional, polite. He’s a great asset to the company!”
“The installation team worked well together. The time to do the install was estimated to take three days but they did the job in one and a half days. They all seemed to know what needed to be done and went about doing the work without any obvious supervision. They kept the work area clean and neat and didn’t get in each other’s way.
There were two other men, whose names I don’t know, who did an excellent job of removing the old oil tanks. The tanks were in a difficult tight location and they managed to drain the remaining oil and remove the tanks without spilling a drop. The first name of one of them was Jim but I don’t know his last name or the name of his assistant.
There was also an older man there whose purpose wasn’t obvious to me. He sort of just kept an eye on the other men and every now and then would take a closer look at what they were doing and provide some minor assistance.
Overall the whole installation and oil tank removal teams did an excellent job.”
“Ryan was professional. He took the time to explain what was going on with our heating system and maintenance packages available to us. Thank you again for your great service.”
“Excellent service! Ryan is very professional and personable.”
“The installer did a great job installing my new heat pump. Worked quickly and effectively. Craftsmanship was top tier.”
“Great service great customer service great communication”
“The total team from start to finish were absolutely fantastic! They explained everything step by step and did an amazing job cleaning up.”
“Brian Faber is a very pleasant person, who knows his job and is very good at it. He left the basement clearer than when he arrived. I'm always glad when I know he will be the service worker for my maintenance. Thank You.”
“Brian was very nice and did a great job with our furnace. This is our first house so he made the experience of getting maintenance done excellent. He explained what will need done in the future and what was all done today. Overall great experience!”
“Maggie was professional and explained everything. I use my Mitsubishi units for both heating and air conditioning.”
“Friendly, courteous, professional services. Thank you very much!”
“I've been using Link Service for about 3 years now and haven't had a single disappointment yet! Everyone that i've encountered from the Sales team, to the Office Support team to the Maintenance and Troubleshooting technicians have been very knowledgeable and helpful to understand what need to be done and quickly resolve the issue(s). Brian, most recently did the routine maintenance for a recently installed boiler but had to troubleshoot some issues with the boiler call for heat and incorporated a new t'stat to address the issue. Again, very quickly diagnosed and resolved the issue successfully.”
“Maggie was phenomenal. She was professional and compassionate. It was terrifying to have my house fill up with smoke when starting my oil furnace. My furnace was a new install 12/30/2021. She troubleshot and found/ fixed the issue. This is the first time since install that I do not have a fuel smell! Thank You Maggie, you are the BEST”
“Pat, Jim, Evan and Landen were true professionals. They were on time every day, answered all my questions, added features (drip pan &sensor), placed vents only after checking with customer, routed basement ductwork to provide great airflow while also maximizing ceiling height. They could not have been better in any way. I recommend them all unreservedly.”
“Both very professional. They explained everything in detail and as far as I can tell left nothing out. Thank you for a great job.”
“Excellent & professional installation!”
“Excellent service, polite, professional, and great representative for your company!”
“Ryan was very excellent in serving the furnace”
“Friendly and thorough. I feel confident for the 2023 heating season and I know if I would have a problem, with my maintenance agreement, I can just give them a call.”
“Professional installation. Landen and Mike took the time to make sure everything was done precise. Beyond words how much we appreciate their professionalism.”
“Maggie did a great job with communication, maintenance and customer service. Highly recommend her!”
“Both Thomas and Nick were very professional and efficient during the installation process of my furnace and air conditioning units. I am very pleased with the work that was done. I would recommend Link to any of my family or friends.”
“Extremely professional, answered all questions, took pride in his work.”
“Ryan was very thorough cleaning and doing a maintenance review on a forced air furnace and gas boiler. Was very pleased with the time he took and the professionalism.”
“They were wonderful. They took care and did a excellent job. We were very impressed with Link and feel they are the best in town. Two years ago we had a technical person from a large company come out just to look at it needless to say they didn't get our business. Link a family business treats their customers like family. We are very satisfied. They are hard working”
“My experience with Link Service has been exceptional. Every person I worked with made sure I understood what needed to be done to ensure my furnace was safe and up-to-date. Jared made sure I understood what options I had to upgrade my very old furnace, with no sales pressure. Once I chose which system I wanted, Tom B came to install. They were efficient, cleaned up afterwards and kept me informed throughout the installation. And then explained how everything worked before leaving. And Jared followed up a week later to make sure there were no problems. Everyone there, including the office people, worked together to make the whole thing a pleasant experience. I’m looking forward to having them install new air conditioning in the spring!”
“Answered all questions. Very efficient with maintenance and professional knowledge of the furnace, and future expectations of the furnace.”
“Ryan was very polite – on time – and thoroughly explained any issues he encountered.”
“Maggie was very professional and knowledgeable. She answered all the questions that I asked her.”
“Maggie was wonderful. I was very pleased with the maintenance that was performed to my Gas Furnace. She was excellent.”
“Brian was very responsive answering all my concerns. Furnace maintenance was performed quickly and without disruption.”
“Maggie was very professional and very nice. Job was done sufficiently and in a timely manner. Link and the employees we’ve dealt with have all been professional and top notch.”
“Ryan came to my home to do yearly maintenance on my oil furnace. He was very polite and professional. Did a thorough cleaning of the furnace. Was very pleased with the service.”
“Ryan was very neat and professional. I could not believe he changed the Water Heater all by himself. Very pleased with the service.
Would recommend Link Service to everyone I talk to for maintenance and service.”
“We were very happy with Maggie and the service she provided. She did a great job!”
“We were very pleased with the install done by Tom and Nick, they did a great job.”
“Ryan did a very professional job and explained in good detail what services he completed.”
“Ryan was prompt, professional, great people skilled, asset to the company.”
“It was nice meeting Maggie. She did a great job of cleaning our AC units. She did all the work in a satisfactory and professional manner. She explained everything to us and she also explained the surge protector unit. We were very well satisfied with her service.
John and Jackie”
“Maggie was very knowledgeable and professional!”
“Maggie was excellent. She was pleasant and polite. She worked quietly and efficiently. Left everything in the house clean and tidy.”
“Ryan was fantastic!
Very knowledgeable, He kept my up to date with what he found during the routine, maintenance and cleaning of my boiler and the reasons the performance of it was declining over the years.
Very knowledgeable.
Very pleased with his service.”
“Ryan was very polite, respectful and efficient and kept us informed every step of the way. He cleaned up so well afterward, we couldn’t tell anyone had been there! We would be very happy to have him service our equipment again.”
“Very knowledgeable and efficient with the working of furnace. Very nice and polite.”
“Troy was very thorough. I believe he did a better job than any service I have received in the past”
“Tom was wonderful! He was so knowledgeable, attentive to detail and made sure that everything was perfect before he left.”
“The installation of our new a/c units was as smooth and seamless as the entire process with Link, from initiating the initial service call to diagnose our problem (entire a/c system replacement) to feeling the cool air flowing again in our home. Communication and timeliness were exceptional from all that we were in contact.
Tom and Nick were exceptional installers, with Tom, in particular, being so knowledgeable and attentive to detail. He was so patient, answering all our questions. Our home was left neat and clean post install too!”
“Troy is very knowledgeable and did an excellent job. And he is a very nice guy. Thanks for sending him to our home.”
“Ryan was great to work with. Got the ac system cleaned did overview and inspection of the outside unit. Did a thorough cleaning of our 3 inside inverter head units. Trust me never knew there was that much stuff built up inside those units.”
“Tom and his trusty assistant worked practically all day doing the installation of the new air conditioner. They wore shoe covers to protect my floors and answered all my questions. I would recommend them to anyone .”
“Maggie is the best. Very polite,extremely knowledgeable. Maggie answered all my questions. She showed me how to operate my system. Top notch could not ask for anyone better. Hope she can come back. Thanks Maggie. David Moses.”
“Ryan found the problem, and fixed it. He showed me what he was doing and kept me informed. Great job!”
“Technician arrived on time and did an excellent job. She was friendly and efficient. Hassle free.”
“Ryan was very professional and efficient!”
“Everyone was courteous and knowledgeable. The work when done looked great! Even with some of the difficulties of my home they did a fantastic job!”
“Ryan was professional and pleasant. Great addition to your staff.”
“Brian gave some good tips on using the system that we appreciated.”
“Maggie was very knowledgeable about the problems with our furnace. Very personable and friendly to talk to and work with. It was a pleasure to work with Maggie. We are extremely satisfied with the work she did. We are glad that we chose Link Service to care for our furnace.”
“Amazing customer service! We needed to revamp our entire heating and cooling system. Everyone was super helpful in presenting options the best decision. Additionally, they were super accommodating, and even came out on a Saturday to get us through a hot weekend!”
“Maggie did a very thorough job on the two occasions she was working at our home.”
“Maggie was very helpful accessing entry to the Air Condition Unit in the Attic. She work very quiet & diligently. Very professional & knowledgeable.
Well satisfied.”
“Arrived a day early, finished the installation ahead of schedule. Kept me informed throughout the installation process and involved me in decisions that affected the final outcome.
Both Tom and Nick were cordial and considerate, leaving things clean and pretty much the way they found them.”
“Our 11 year old heat pump stopped working and Maggie was the technician who came out to diagnose the problem. She is incredibly knowledgeable and personable as well as accountable to providing great service and clear communication. The heat pump required two trips based on parts that needed to be ordered. Maggie came back and completed the repair, and it works perfectly. I would highly recommend her and will request she comes out for any maintenance needed in the future.”
“Brian did a very good job. Very well pleased with his work”
“Maggie was wonderful! Very informative, also very helpful and explained absolutely everything. For my cleaning next year I would like to have her back.”
“Brian was very professional and knowledgeable. He was thorough, polite and answered my questions. You can send him here next year for the annual maintenance.”
“Ryan did a diagnostic on my ac unit, explained to me what was going on. He was very pleasant and took the time to go over all my options. Always pleased with Link Services!”
“Did a great job while I’m our home. Very clean in the areas they worked. Answered any questions that I had. Hard workers”
“Very good experience! Both Tom and Jim were very professional. Work that was done was impeccable. They took great care in ensuring that my property (outside and inside) was treated respectfully. On the work done on the inside of the house, they ensured that the floor, furniture, drapes were covered to minimize debris etc. They either took their shoes off or wore covers on their shoes to protect my floors and carpets. On the inside and outside you would never guess that they were there installing a system. No mess! I'm very excited to enjoy the "cool" summers and "warm" winters with my new system! And I look forward to Link Service serving my system in the years to come.”
“They recently did a mini split installation and did a wonderful job. They were very professional, courteous and were right on time each day. They explained everything they were doing and didn’t mind all my questions.They cleaned up once the job was completed. There were a couple other guys but I don’t recall their names, but just know guys, you ALL did a great job and I would recommend you highly!!!!! I give you ⭐️⭐️⭐️⭐️⭐️”
“Tom and Nick were very professional and kind. I was so happy they were able to install our unit quickly, especially because our old house is a bit tricky! I would highly recommend them.”
“Both Tom and Nick were great ambassadors for your company — very professional, friendly, and excellent at explaining the system being installed. They did a wonderful job cleaning the work areas and removing trash. Also, both spoke very highly about your company.”
“Very polite and would have them back in home and would not think twice about it. Explained everything while, incredibly thorough, and answered all the questions I had. Just a great overall team!”
“Landen, and his associate, performed a stellar job installing our central air unit. They were courteous, and knowledgeable, during the installation process. We will recommend Link, and Landen, if anyone should need HVAC services/installations. Thank you, guys, for all that you have done! We truly appreciate everything!”
“Very fast response. Very professional employees. They replaced our furnace in just 2 days. They also answered all of our questions and concerns. We would recommend them to anyone who needs service or maintenance on their heating system. A job well done.”
“Our furnace kept acting up shutting off randomly. Brian was very helpful. While the furnace was only three months old, he paid close attention to the details and helped us solve our problem. We installed the furnace ourselves he came to our aid, and found the problem. Very nice, polite, and professional. Thanks!”
“All the technicians that came were wonderful. They were very professional. I would recommend their service to any one”
“Just wanted to say thank you for all your service support. Ryan and Maggie did a wonderful job and everything is working fine again. Appreciate all you did.”
“Everyone I spoke with was very helpful. Link Service was able to replace my old furnace very quickly. Everything was done start to finish in 3 days.”
“Very friendly and efficient…. Cleaned up as he worked… thank you”
“Ryan was fast, efficient and very informative about the cleaning performed on my mom’s heating system.”
“I have been dealing with contractors for the past 20 years and have been a business owner myself. I have never met a more polite and honest group of people. They say what they do and do what they say. Can not thank the team enough!”
“Our thermostat was programmed wrong and we had no heat. Called the emergency number and Troy called us back and told us step by step how to re-program the thermostat. Not only was he patient with us, he took the time to double check other settings with us as well. He made a terrible situation turn into a pleasant and warm one. Excellent service thanks to Troy!!! Highly recommended!!!”
“Troy did an amazing job and explained everything well. Very fast response and excellent service. Link Service is a great company.”
“Brian did his best to diagnose and resolve the issue. He kept me informed with everything he was doing. Although it wasn’t resolved he said he will be in touch as soon as he asks some questions.”
“Quick to help with our repair. Informative each step of work. Service was great.”
“Was able to diagnosis and fix the issue with the oil furnace.”
“The technician was very knowledgeable, polite, and thorough while working on the furnace..”
“Ryan D. was on time, knowledgeable, friendly professional & polite. He did a great job repairing our furnace”
“Prompt service even as a new customer. Tech was respectful an efficient.”
“Troy C from my perspective is an outstanding, knowledgeable, dedicated and very professional technician, who takes immense pride in his work. Link service should feel elated to have Troy as one of their technicians and I would recommend him for a monetary award, if there is any available.”
“Very good job and polite thanks for sending him”
“Tom did an excellent job with our A/C installation. He was very thorough, knowledgeable and answered all our questions. Thank you!”
“Link Service has done a great job of supporting and maintaining the heating equipment I purchased. Troy did a great job today”
“Technician was experienced, professional, timely, and straight to the point. Would recommend again.”
“Friendly Service And very informative had Link service for many years”
“Very professional and done an amazing job!”
“Very professional!! Explained everything before proceeding. Worked diligently to solve the problem. Made sure work area was cleaned before leaving.”
“Efficient, prompt, answered questions”
“Brian F. seemed very experienced and good at his job. We were pleased with his work.”
“I spent a few thousand dollars with another company over the past year trying to get my oil furnace to run right. After replacing the majority of the parts (with only a 30 day warranty each time), it was sputtering and running rough. Decided to have Link come look over it and Troy C. found the issue and it’s now running so smooth. I’m grateful for the resolution and finally have some piece of mind. Thanks Troy!!!”
“They were very professional, friendly and patient. There were more issues than we were aware of and they were just great about everything.”
“Very professional and explained whole cleaning process and issues that were found and how they were correcting them”
“Jason is an excellent service tech. He explained everything in common language without talking down, he was very thorough in his work, left no mess, and was courteous.”
“Jason was beyond excellent he took time to address all of our concerns. His attention to the detail of the repair made my husband very happy I’ve had other Techs but Jason is the best of the best I will schedule all future service around his availability”
“Gas furnace quit working, called for repair, had a tech here within 6 hours. Denny, the tech, was very professional and courteous. I will definitely recommend this company. Thank you!”
“It didn’t take me long to notice that this technician took pride in his work. I only give a review if I can give a positive review. This gentleman was prompt and professional. I hope he will come back next heating season. Thank You Jason! Happy New Years all at Link!”
“Troy was very informative pleasant personality knowledgeable very pleased with the service.I’m a happy costumer thank you and have a happy new year!”
“Very nice guy after listening to my description of the issue he agreed and took care of it and now the boiler is working fine. Thank you from a satisfied costumer”
“Excellent service and professionalism from Ryan”
“Gas furnace quit working, called for repair, had a tech here within 6 hours. Denny, the tech, was very professional and courteous. I will definitely recommend this company. Thank you!”
“Jason was very professional and he explained everything very thoroughly. He answered all of our questions and he even took the time to utilize his shoe covers. It is good to have a company we employees that we can trust. Thank you.”
“Ryan was very knowledgeable. He performed the work and got the furnace working. He explained what was needed and was very friendly.”
“It didn’t take me long to notice that this technician took pride in his work. I only give a review if I can give a positive review. This gentleman was prompt and professional. I hope he will come back next heating season. Thank You Jason! Happy New Years all at Link!”
“He did a good job. Got right to the repairs and got everything fixed right.”
“Brian was professional and informative as to the issue with my natural gas furnace”
“I am so greatful that he was able to come on Christmas day. The water line broke on the baseboard unit leaving us without heat and water. He came very quickly and did the repair with the help of another service person (I can’t remember his name) and had it all back running within an hour. I am very pleased with the service.”
“Jason was very knowledgeable courteous. Very good experience from start to finish”
“On Dec. 1st Ray came to our home to evaluate the feasibility of purchasing a Mini-Split to heat, cool, and dehumidify a new sunroom addition. (Over the past several months we had spoken to several other companies first with less than good results.) After looking at our addition Ray came up with a workable solution for our situation. Whereas we had been told by other companies we would need separate HAVC and dehumidifier systems, Ray explained Mitsubishi had a single unit which performs all 3 functions. The system was installed shortly thereafter and is working beautifully. We are very impressed with Ray’s knowledge and professional demeanor. We highly recommend Ray”
“Very efficient and knowledgeable and prompt”
“Routine maintenance on my gas furnace, Denny C was very pleasant and explained all items. Well done”
“Ryan was as great as the first time he assisted with my air conditioning this past summer. He is knowledgeable, kind and explained everything he was doing.”
“Jason was fantastic. Has my furnace running great. Thank You.”
“Ryan and his colleague arrived promptly and were very kind and professional. They completed the job in about a hour even though we were long over due for maintenance. Ryan explained why certain radiators were not heating as well. I appreciated the call when the technicians were on the way. They also sent a text message with a photo and a short bio so I knew who to expect. I would definitely recommend this company for your heating and cooling needs.”
“Ryan and his colleague arrived promptly and were very kind and professional. They completed the job in about a hour even though we were long over due for maintenance. Ryan explained why certain radiators were not heating as well. I appreciated the call when the technicians were on the way. They also sent a text message with a photo and a short bio so I knew who to expect. I would definitely recommend this company for your heating and cooling needs.”
“Denny found the problem right away and fixed it. He was friendly and professional.”
“Ryan has helped us out more than once and is knowledgeable, friendly and always professional.”
“I was concerned unit was not heating efficiently. Jason checked the system. He found no problems. He did provide useful information on operating the system and on preventive maintenance. He addressed all of my concerns. Service was prompt, courteous and thorough.”
“Jason was very professional and courteous!”
“Great overall experience, from the office girls to Denny arriving and fixing the issue. He was very friendly, professional and knowledgeable. It didn’t take him much time at all to diagnose the problem. Link is the way to go for your heating issues.”
“Top notch service,very professional and knowledgeable”
“I set up an appointment with Link to perform annual maintenance on my boiler furnace and water heater, and, when Jason arrived, I described the lower temperature of the hot water coming from the 12+-year-old water heater. After investigation revealed water being emitted from the water heater, he advised a replacement water heater and proceeded to spend the entire day at my home removing the old water heater and installing a model that has a five-star online rating. Not only did he do the work cheerfully and politely, he also moved the new water heater further away from the boiler, which required reconfiguring the pipes. I could not be more pleased with the service, in spite of the unexpected cost, because Jason’s frank appraisal of the situation probably saved me a leak from the water heater.”
“Denny was so nice and finished his work in good time”
“Tom and Mike installed a whole new furnace system for us in our basement. They went above and beyond their job duties. Patched the hole in the floor where the old furnace used to be, tore the old furnace out, removed it, wore booties every time they came into the house and cleaned up the entire work space area.They removed old pipes and capped them for us. Never had such outstanding professionalism and we’re on time every single day. Worked continuously and made sure everything was working properly. Took time to go over the new thermostat and furnace system. Answered any questions we had, and made sure whatever concerns we had were met.”
“Jason is very courteous and really knows what he’s doing. Just an all around nice guy”
“Dennis did a great job fixing the problem with my furnace. I do have questions that need answered by Jeff Link.”
“We’re so happy you were able to help us at the last minute. Jason was very helpful and did an awesome job for us! Thank you!”
“Was able to quickly get our oil furnace running and get us out of the cold.”
“Top notch professionals who know their stuff! Thank you for your expertise and and prompt response to our emergency call.”
“Denny arrived at the schedule time and proceeded to go straight to furnace to clean and preform maintenance. Worked entire time here to ensure everything was working properly. No complaints here! Would definitely recommend this service!”
“Efficient, personable and did a good thorough job. Thank you.”
“Great work provided by your company! Appreciated the information provided by Ray, fast, easy, and reliable. Thanks!”
“Ryan did an excellent job. He was very pleasant and listened to my concerns about a small issue I was having. Thanks for the great service as usual!”
“Brian was friendly, punctual, and thorough.”
“Ryan was awesome, took care of our problem quickly and gave advice to keep it in top working order. Thank you very much”
“Jason was on time, professional and knowledgeable. I appreciated the text the day of service with his photo and navigation on his way to my home. Great experience!”
“On time. Technician tracking was great. Knowledgeable. Fixed quickly.”
“Dennis was on time, pleasant and professional.”
“Polite, friendly, courteous and prompt.”
“Solved problem quickly. Made sure I understood price of repairs before starting.”
“Had great service. Denny was pleasant fixed my issue. Happy with everything.”
“Jason was very professional and explained all the steps he was taking during his visit”
“Promp, courteous, knew what needed done and completed work .”
“Jason was prompt, courteous and thorough. He did a great job”
“Denny was very professional. I was impressed by how neat and clean his work was. I would ask him to do my maintenance again!”
“Tech arrived on time. Performed thorough service and explained findings. Very satisfied with the visit.”
“Ryan was very knowledgeable and very professional…. He diagnosed the issue within minutes, fixed it!”
“Dan was very polite and did his job very well. Even my dog liked him.”
“Very happy with the quality service provided! From the scheduling, to the estimate and the repair. Everyone was wonderful to deal with! Jason was awesome!”
“Very professional Didn’t make any noise or mess. Prompt. Completed the job as promised”
“Very thorough cleaning and inspection. Showed up in timely manner. Very Professional!!!”
“Jason did a nice job. He came in replaced the part and cleaned up before he left. Was happy with the service.”
“Jason and his colleague were wonderful! They explained what they were going to do, the amount of time it might take, and kept me informed as they went along. I asked about controlling the temperature in a sunken area of the house and they quickly researched some zone possibilities for me and even called in to get pricing for me. They were courteous, attentive, and polite. I feel in very good hands with this company and it’s employees.”
“Ryan was very polite and did a thorough job on my yearly maintenance. This business is very reliable when I have had experiences with some who were not. I would recommend Link Services.”
“Ryan was amazing!!! He problem solved and helped me know what to do in the future!! I appreciated all the help!”
“Service was top notch. Ryan came on time and very friendly. He was very informative and highly recommended.”
“Kenny was very professional and knowledgeable about my furnace.”
“Ryan acted like a true professional and communicated extremely well!”
“Very courteous & explained everything. Very good communication. Had the job completed quickly.”
“I am very pleased with Link Service, they got my issue fixed fast. Ryan was extremely professional and very knowledgeable, I highly recommend Link Service.”
“The technician Ryan was very knowledgeable and efficient. Thank you for the service.”
“Kenny was incredibly courteous when in our home. Very thorough and explained everything was doing. Showed us where the oil was leaking from and cleaned up any oil that had leaked!”
“Jason was very thorough inspecting our unit. He was also very respectful.”
“Ryan is professional and knowledgeable and he takes time to answer questions. Very satisfied with the service”
“Kenny was fantastic! He was very thorough and reviewed all the options with us. He’s very knowledgeable. I would recommend him to anyone!”
“Jason was excellent. Friendly, very knowledgeable and went about his business with expert precision. Can’t say enough good about Jason.”
“Ryan, was prompt, wasted no time working on my unites. Then measured their cooling capacity. I would highly recommend him and Link.”
“Ryan Drahnak was awesome to work with. Very friendly, and knew what he was doing. My furnace was a wiring nightmare, but he got it running again. Also, the text alerts were quite nice. Always nice to be informed on when a tech will arrive, instead of waiting around for hours and not having any idea. Overall, very satisfied. Will be my go to company from now on. Techs like Ryan are exactly the person you want to see showing up at your house.”
“Very good workmanship. Pleasant personality.
Installed new whistle on oil tank, maintenance on furnace.
Would recommend him for quality work.”
“Kenny does a great job always explains everything. Good man!”
“Ryan D. was very knowledgeable and very hard-working. He made sure that all our equipment was serviced properly. Great job! Very well-pleased.”
“Ryan is a great worker. Very professional very polite and caring. Great job Ryan !
10 Stars for you. I will ask for him again !”
“Ryan was very polite. Happy with work that was done in a timely fashion. Couldn’t have asked for a better experience from a fuel company! I will return and refer McLaughlin’s to anyone in need. thank you for your service!!”
“Josh was very good. He explained everything he was doing. Replaced or cleaned parts as necessary.
We have an older furnace which hadn’t been serviced recently and he took the time to make sure everything was adjusted correctly. Thank you Josh and Link Service.”
“Jason arrived on time and thoroughly explained what he was going to do. Throughout the process, he kept us updated on things he found and did. He was considerate and left things clean and tidy. Patiently answered all our questions.”
“Jason answered all questions sufficiently. He was curtious and efficient.”
“Great communication, knew when service person would arrive. Jason was friendly and professional, and got the maintenance done in good time. Left the indoor and outdoor maintenance areas clean and tidy. I would highly recommend him to friends and family.”
“Josh did an excellent job and explained everything clearly.”
“Fast service; polite, on time and efficient serviceman, Ryan. Total job done in less than 4 hours.
He also cleaned up after. Would definitely recommend Link Services. Thank you.”
“Jim, Mark, and Landen all did a fantastic job. They got to work early and had me up and running in no time.”
“We were so pleased that this was repaired the same day that we called. Josh and his partner were so professional, and finished the job quickly and completely, explaining to me the whole way along, what they were doing and why. Thank you for getting our hot water back up and running!”
“Ryan did a great job doing the maintenance on the furnace and repairing the flu pipe.”
“I received exceptional service from Link Service. The process of scheduling service was very easy and efficient. Jared fully explained the maintenance agreement and the maintenance that would be completed on the furnace.
Our service technician, Jason was prompt, very professional, friendly, and efficient.”
“Very cool service call. Everything is working as it should. Very very insightful and professional.”
“He came within a few hours of my call and was very pleasant. He explained to me what the problems were and repaired it in a timely manner.”
“I’m very satisfied with Josh’s work. He was prompt and explained what needed done.”
“Fast and friendly service – was able to fix my gas furnace with no problems!”
“Arrived on time. Very professional. Fixed the issue quickly!
Great service!”
“We were in Florida when furnace went down. Contacted Barber Oil who linked us up with Link Service. Excellent response time and service. Very satisfied.”
“Josh was very thorough and did very good service. He explained to us what the problem was had it fixed and our furnace was up and running again. I will use this service again if and when needed. Thanks to all the people at Link that I spoke with for their professionalism.”
“Jason showed up on time, took care to the work quickly, and the price was very fair. I’m super satisfied with the service and will be using Link in the future.”
“Jason was very knowledgeable polite and courteous pleasure doing business with him Thank You Joe M.”
“Mike and Tom worked quickly, were polite, and did a great job cleaning up. They are the cleanest contractors who I’ve ever had work at my house!”
“Very professional. Quick diagnosis. Took time to explain the problem.”
“Ryan was very helpful and explained everything. He came out after hours when our furnace was not working with not question about it.”
“My heating system is a nightmare and I really appreciate your quick response as well as your thoroughness.”
“Josh was knowledgeable, courteous, and professional. Also appreciated the information provided by Jared during this repair service call.”
“I had been having problems with my heating system, he figured out right away what the issue and got it fixed right away. Ryan was incredibly nice and informative and would have him back in my home anytime!”
“Jim was very knowledgeable and professional.”
“Very satisfied with response & service”
“Great, friendly technician and was in and out in no time. Link is a very reliable service when I was in a jam. They answered my call and communicated well until they arrived.”
“Jason replaced 2 thermostats for us today. He is always efficient and respectful! I’m glad we chose Link Services!”
“He was very thorough and informed me what needed done and did it. Also was very nice!”
“Ryan did a great job. Answered my questions and got the unit cleaned up, thanks.”
“Jason was very professional yet friendly. Did a nice, thorough job and gave great feedback after the job was completed.”
“Had furnace stop working. Outside temperature was low 30’s. Called first thing in the morning and my furnace was fixed by 1 pm. The technician was very nice, explained things to me, and did a great job. Cost was lower than I expected and lower than other prices I was quoted. Very satisfied with my service.”
“Even though he was blind sided on entering our home because he came for maintenance on our boiler, he was able to diagnose the problem after consultation with tech support for Burhman .”
“Jason was polite and got the job done quickly. I will look forward to having you again should the need arise..we are very appreciative for your service.”
“I was sent a pic of the technician beforehand so I knew who to expect. Ryan D was professional and polite. He answered any questions I had.”
“Ryan was so nice and polite answered all my questions. He did great! Thank you!”
“Jason arrived on time. He explained what he had done and cleaned up after. He then explained the advantages of the preventive maintenance program. He was friendly and efficient. Great technician and Company as always.”
“Very friendly, polite, attentive and professional. Great work in more than reasonable time. Very happy with working with him. Thank you.”
“Arrived on time and was very informative. Would definitely recommend”
“Jim N. diagnosed the problem quickly and made the fix in a timely manner. Professional and friendly.”
“Hi thank you Josh for the great service!”
“Replaced thermocouple got furnace working again.”
“Link Service is extremely professional and responds to all customer requests in a timely manner. We had a broken pump in our boiler/water heater combi system and were without hot water and heat. These guys went above and beyond the norm to get us us back up and working. Josh G. was our technician and did an OUTSTANDING job. He was prompt, professional, courteous and very knowledgeable of the equipment. And, after having waited an extended amount of time for a part from the manufacturer and the WRONG part was sent, he took to the time to make calls to other suppliers to find the part we needed to have the repair done on the day that Link Service had commited to. I would recommend Link Service and Josh G. to anyone looking for a good HVAC service company in Cambria County. We will continue to use them for any needed repairs and have signed up for their service maintenance program.”
“Ryan did a fine job. Have been a long time customer of Link Service.”
“We called two other companies before calling Links. The first two companies turned us away because they weren’t taking on new customers. I’m glad they did that because we are going to be life longs Links customers. We called in an emergency request and they were here in 20 minutes even though it was an after hours call. Josh was great, very personable and knowledgeable. He explained everything that he was doing and fixed the issue in no time. He also informed us of other services from Links that we will definitely follow up on in the future. I would recommend them and Josh to anyone.”
“Jason was knowledgeable and professional. He explained everything and introduced us to a Maintenance Agreement. As always, we are so very pleased with Link Service and hope to continue to use their services into the future.”
“Jason explained everything he worked on and was courteous.”
“Ryan was very nice, respectful, and professional. I really liked the email I received prior to arrival identifying and introducing himself. Also used shoe covers entering our home. Excellent company and service!!”
“Josh is always respectful and pleasant. Josh is very fastidious about his work. Well done!”
“Very polite and did a great job and the price was very good”
“Josh was very professional and answered any questions we had. Good addition to your team.”
“Absolutely wonderful! Very informative and patient! Go the job done!”
“Josh was very polite and after checking my furnace , discovered there was a leak in the gas valve which could have been disastrous if not discovered. The carbon monoxide levels were extremely high”
“Jason is always nice and informative.”
“Jason did a great job, also Jared was very pleasant on the phone!!”
“Arrived promptly, serviced and explained well, got done in a reasonable time.”
“Jason came in and did a great and thorough job. Furnace was doing some crazy stuff. He checked it out, gave it a good cleaning, changed a part that was wrong from the last visit, and made sure it was running properly.”
“Problem was found and resolved in 1 visit. Jim is very professional and able to answer all my questions. Excellent work!”
“Had the oil furnance cleaned and inspected. Wasn’t done for awhile. Ryan was very professional. No problems. Thanks.”
“I was scheduled the same day as my request and was treated well by a polite courteous technician thanks Jim Noel and link services”
“My brother, Jim Spinos, recommended you all for the first preventive maintenance check for a 4yr old gas boiler and I am thoroughly impressed on all levels of service provided. 1 – I was able to schedule an appt within 2 weeks of calling…other companies were 4-5 months out. 2 – Jason was on-time, courteous, knowledgeable, explained what he was doing. 3 – Jared was excellent and prompt. He contacted my furnace provider to discuss if the part needing replacement was under warranty, which it wasn’t but the provider still replaced the part at no cost.
I recommend Link for all HVAC services. Their people make the company!”
“He was very professional and got the job done in a timely manner. Very good experience.”
“Job was well done. Very friendly and informative.”
“Josh explained certain aspects of the heating system which I had not known before. Good worker.”
“Pleased with josh and everyone i had contact with at Link.Will call you first when need arises.Thank you for excellent service!!”
“Checked everything before installing the thermostat. Worked safely and efficiently. Made sure everything was running properly and even took the time to show me how to use my new thermostat.”
“Ryan and Jim N..cleaned my furnace….just wanted to compliment them on what a great job they did…they were very professional….im not a morning person…they came in so personable made feel safe they were there…i had questions about my furnace care which they explained everything. I would refer them to anybody…kudos!”
“I liked the pic & bio to introduce the technician that would be coming”
“Boiler was dead in the water for two days over the weekend. Called the company that I had used for 4 years, OT Saturday, 3 hours, no solution. Called Link Monday morning. They fit me in mid-afternoon. Jason had the problem figured out in 30 minutes and a temporary solution in place within an hour while the part is on order! Couldn’t be happier with my new HVAC Company!”
“Cleaned heat system; Jim and Ryan worked well together, always very pleasant!! Thanks”
“Josh did an excellent job and was very knowledgeable”
“Jason was very courteous and knowledgeable. He answered my questions .”
“They arrived on time, were knowledgeable and quick and even pulled weeds around my outside unit which he didn’t have to do! Above and beyond! I will call them again!”
“Prompt scheduling for emergency situation. Both josh and Jim that I’ve had in past showed excellent customer service experience! Will always use Link in future !”
“I want to thank everyone involved that addressed my immediate need to have a hot water tank repaired as the result of a recent flood in the town of Wilmore. Arrangements were made to have Mr. Knoll address the condition the same day of my telephone so I could have water at the residence. Other than a very very small leak that was later found and repaired by Mr. Knoll, all went very well. I would highly recommend this company for your plumbing needs. Thank you, Jim, Jared, and Ryan for your immediate assistance during an emergency situation!!”
“Josh did a great job. Very knowledgeable and courteous.”
“Jason J was very knowledgeable and answered all my questions I had He made sure my boiler was cleaned and safe to use until next year. I was very pleased with the service. Thank you Jason”
“Jason Jenkins came to clean our furnace. He was great!. Very helpful, personable and pleasant. He explained everything he did and was able to answer any questions we had. He went above and beyond with his service. You have a top notch employee in Jason!”
“Josh got the part and replaced it to fix our problem. We appreciate his work and we appreciate how quickly you send someone to help when needed. Thank you very much. Sincerely, Mary Jane”
“On 9/3/2021, Mr. Jim Noel did a maintenance service on my oil furnace. Before the visit I received a text with a picture of Mr. Noel. I knew he was on the way and knew what he looked like before he arrived. I appreciate this company going the extra mile to ensure my safely. Mr. Noel was there on time; he was very knowledgeable and professional. He did an excellent job!”
“Jim was super polite and very knowledgeable with his experience, also took the extra steps to help me understand how everything works being a new home owner I would recommend him to any of my family members and friends.”
“Jim was very knowledgeable and thorough in the inspection/maintenance service”
“Very polite and professional,answered any concerns I had. Job well done.”
“Timely and friendly. Jason was knowledgeable and answered my questions. This company was courteous from start to finish. Responded and scheduled an appointment quickly.”
“Jim was very punctual, knowledgeable and professional! He was also very pleasant and friendly! Very satisfied.”
“Jason was very polite and did a fantastic job. I hope if I ever need anything done again ,you send him”
“Josh was very friendly and seemed very knowledgeable about the work he does. I would definitely recommend having him again to clean my homes furnace.”
“Expert quality experience with Jim. Upfront, to the point and quick repair. Always send Jim.”
“Josh was very polite and knowledgeable. Had our boiler/domestic water heating running in no time. Made me realize I should have it serviced on a regular basis.”
“He did a fine job and he is a very nice and friendly guy. I will ask for him again… I am very pleased.”
“Jason was very professional, considerate, and knowledgeable. He worked until he found the problem with our thermostat. Then he worked until he found the problem with our heat pump. He was able to give us a discount on the bill due to a wire being cut when the heat pump was installed by Link Services. Over all we were pleased with his work.”
“Josh is very knowledgeable and explained all he was doing, when he changed out a part. I would ask for him again.”
“Unbelievable attention to detail, respectful, professional and polite. Would recommend without reservation!”
“Josh was did a great job checking my furnace very through going over it & was very personable to answer any questions i had.”
“Jim N. showed up on time and was polite. He suggested some ways I could save money and gave me several options. He also worked quickly and did a good job.”
“Jason Jenkins performed our service today, took 1 1/2 – 2 hours, he was very nice and professional did a great job. I have had 3 techs from (Link) all 3 were terrific. I hope link appreciates the extra effort these guys give to customers. I highly recommend these guys..”
“We scheduled annual furnace cleaning. Jim N arrived promptly as scheduled. He was very professional, efficient and thorough…all the while courteous. We are very pleased with the service we received and would recommend Link Service, in general, ( and specifically, Jim N) to others.”
“We scheduled annual furnace cleaning. Jim N arrived promptly as scheduled. He was very professional, efficient and thorough…all the while courteous. We are very pleased with the service we received and would recommend Link Service, in general, ( and specifically, Jim N) to others.”
“We had Jason Jenkins service our furnace this morning. He was very pleasant, and on time. He did a very thorough cleaning. He took his time, and was very patient in answering all my questions. He showed me how to clean out Condensate Trap. I was exceptionally pleased with his job performance. I would highly recommend him. Thanks, Jason”
“Excellent work. Both men were gentlemen, very professional, and did an exemplary job.”
“Jim was very friendly and knowledgeable gave some good advice looks out for customer”
“Our AC was not functioning properly on Friday evening. Jason showed up was prompt and very professional, diagnosed and explained the problem clearly although it was well into the evening he did not rush to be done! did a great job at a fair price! Highly recommend him!”
“Jason was professional, thorough, and took the time to explain everything he did. The call included a system inspection and surge protector installation. I’d be happy to have him back again for any future service.”
“Josh was very courteous and competent. He replaced a valve on the same visit as our boiler maintenance. Link Service has great technicians.”
“Jason was very courteous and listened to everything I told him about our unit and the issues with the thermostat. He took his time and checked everything out and answered all the questions/concerns I had with things.”
“Drew always is efficient when working on our furnace.”
“I can not thank Drew enough! Besides being extremely knowledgeable he is incredibly patient with my questions which are many. His answers make me very comfortable with my oil heat. Being a senior widow I really really need to know and be sure that I can trust and rely on the people who come into my home to do service for me. Drew is that person. I am extremely pleased and thankful for all that Drew did today. And he will have someone contact me to review my options for oil tank cleaning or replacement, which I will need one of them based on his results today. Thank you, Drew. You are the best!”
“Noah was very courteous and informative. We had some other issues besides routine maintenance and he was very helpful.”
“Jason is always polite, friendly, & knows his stuff!”
“Drew was very professional and polite. He was called for a repair to look at a garage heater unit that was making noise. He addressed that problem quickly. I asked about maintenance on our air conditioner unit as well and ended up purchasing the heating and AC preventative maintenance programs.”
“Jason was very knowledgeable with his job. He sold us a service agreement which saved us 15% on the part plus he cleaned and serviced our furnace. We are very satisfied with him.”
“Jason was very friendly and professional. He explained everything he did and double-checked everything he worked on. I would definitely request for him to come back if I ever have any more problems.”
“Noah was very knowledgeable and was able to walk me through some basic care of my gas furnace and even shared some tips/tricks that could help my problem in the future”
“Drew is courteous and professional! A true asset to your company.”
“Showed up on time had everything they needed. Went right to work installed furnace. Very neat job. Very polite. Nice job. Clean when they left I’m very happy.”
“I am not typically one to leave a review however Drew went above and beyond at our initial consult with some ongoing furnace issues we have been having. Very professional and knowledgeable!”
“I needed service on my Carrier gas heater. Jim N. came out to the house, assessed the situation and he was very knowledgeable, pleasant and did safety protocol with masking! Good Job! Thank you!!!”HVAC
“I had an ongoing problem requiring several calls. All technicians were prompt, professional and friendly. Thanks so much! Top notch customer service!”
“Our old heating furnace failed completely at 5:00 PM – freezing cold weather and right before Christmas! Link Service specified a replacement, arranged financing, and sent a team of Jim Noel, Rich and Bob to remove the old furnace and begin installation the next day! The team who tuned the new furnace after installation also did a superb job. We now enjoy smooth, quiet heating with a much more efficient modern furnace.”
“The technician was very knowledgeable. I appreciated the technician’s safety by wearing masks in my household.”
“Very professional, knowledgeable and always am satisfied with the work. Highly recommend.”
“The day before my scheduled appointment, I got a phone call confirming the appointment, Jim would be the service person coming and he would be giving me a call the next morning before he was leaving. The next morning, I received a phone call from Jim right on time and saying he was on his way. Jim introduced himself and his coworker, Tom. Both Jim and Tom were very friendly and knowledgeable as they were troubleshooting the system. Both Jim and Tom explained every process, what results they were expecting and why and what they ultimately found. They did have to return after our system cooled a bit and when they did, they had everything done and cleaned quickly and efficiently. I want to thank Jim and Tom for a very professional, efficient and courteous service call and getting us back up and running before the cold and snow got bad.”
“Our gas furnace went out in the middle of the night. Contacting them was very easy, just went to their website and a chat link popped up to send them your issue. Within minutes they replied and then called and set up the appt. (love that set up). They called about 10 minutes before they were going to arrive to let you know they were on their way and they showed up exactly when they said they would. They took care of the issue and were on their way and the furnace is working as it should.”
“Drew was very informative and helpful in explaining the issue.”
“They found the problem with my furnace and made the necessary repairs. We are happy with the results.”
“Great Communication, explained everything, good overall experience!”
“Old fuel tank ran dry and totally blocked filter, screen and nozzle. Jim came earlier than expected, was very personal, did a thorough check of everything and restored heat within an hour. Highly recommend.”
“First time with company. Excellent service from Drew, We are in need of a new furnace and Drew gave us an honest opinion, so we want to have a call to set up a meeting with a rep.”
“Very polite and went right to work. I couldn’t have asked for any more professional young men than the 2 that was here.”
“Did a great job, could not be any thorough than he was. Very well at explaining everything going on with our system. Would love to have him and link anytime”
“This was a good experience. They came, were respectful and taught me a thing or two about my system.”
“Nice job, very efficient. Would highly recommend.”
“Technician was friendly and knowledgeable! Our furnace was fixed in just a few short hours! Overall great experience”
“Drew came and fixed my furnace very quickly and professionally he was informative and I am very happy with the service.”
“I hope I have the servicemen’s correct names. They were excellent: efficient, very pleasant, and a “job well done”. I thank them for both the furnace cleaning and the replacement of the water heater performed today. No mess or fuss. I am truly pleased with everything they accomplished today.”
“Jason knows his stuff. Did a fine job fixing what the first guy did wrong”
“Excellent service. Jim N is very knowledgeable and prompt. Fixed it right the first time.”
“All protocols for Covid were followed. Visitor instructions are posted on our door and they both complied. They both were respectful of our work place and courteous to staff.”
“On time, called to let me know on the way, courteous.”
“Jason came early last Saturday because I had no heat. He is so very
knowledgeable! He found the problem but a replacement part needed to be ordered. Jason was able to get and keep my boiler running until he returned today with the part. It ran great! I really thank Jason not only for his expertise and work, but for being sooo patient with me and answering all my questions and concerns.
I was concerned that because the needed part wasn’t available that my boiler might leak oil, catch on fire, or just blow up. Jason explained it all to me and that was great because it kept me calm. And today he came with the new part and then double-checked to make sure that everything is OK. And it is.
Jason, thank you so very very much! You are a true professional in all you do! You made this furnace…boiler…problem sooo very easy for me. Thank you again!”
He was on time. He was very courteous, knew what the problem was and fixed it.
Great service as always from the Link Team! … on our 3-head Mitsubishi mini-split system. Noah and Jason are knowledgeable and highly skilled technicians.
Great service showed up quickly on Christmas night and got my furnace up and running!