Ryan D.

Ryan D.

Ryan D.

Technician

125 Reviews

“Our entire unit (inside and out) was replaced by another local company and they could not get the unit to work properly with our 2 zone Honeywell system. Despite being listed on Honeywell's website, they claimed they do not work on the system and refused to return. We called Link and spoke to Jared. He sat with us to troubleshoot the problem and he and Ryan worked until it was working properly. Link is the only company we will ever use, they are fantastic!”

- Rickey M.

“I would highly recommend Link Service Heating and Cooling! They installed my central air conditioning. This is my first time with central air and all I can say is “what a difference”. Everything about Link Service was great. It was installed within 2 weeks of the quote. The technicians were on time, everything was tidy after they left, and they followed up to assure I was satisfied with the service. Thank you so much!”

- Roxanne B.

“Ryan did exceptional work for us! He was able to quickly identify and address a minor issue in our AC system while also doing routine maintenance. Thank you to Ryan and Link Service for the professional service.”

- Zach W.

“Ryan was very professional and explained everything. Prices were reasonable. The entire process was from scheduling to completion was executed very professionally. Link Service will be our go to group going forward.”

- Dave K.

“Link Services is always very professional and competent with dealing with my a/c, furnace issues.
Ryan came out today to handling my furnace maintenance checkup. He was on time and did a complete and careful check of the unit. I really appreciate knowing the furnace is well cared for my Link and the people who work for them.”

- Bruce B.

“Very pleased with the service received from the technicians Ryan and Ray. They were very thorough and made sure everything was working properly. I would recommend Link Service to anyone for their heating and cooling needs.”

- Billie P.

“We had a leaking relief valve on our combi boiler and Link Service was able to fit us in for same day service! Our technician, Ryan D. was on time, extremely professional and got us back up an running in no time! This company provides comprehensive, professional service, with trained technicians who know what they're doing. We will not use anyone else for our boiler system.”

- Annie U.

“Furnace shut down. Ryan came and troubleshot the problem replaced the defective part cleaned up work area replaced everything and had furnace operating properly in a short time took time to explain what repairs needed to. Very professional.”

- Dan- Schwebel Baking s.

“Ryan was courteous and professional. This was my first experience with Link; I will use them in the future and can highly recommend them and Ryan.”

- Crist C.

“Could not be more pleased with the overall professionalism and service from everyone on the team. Our furnace stopped working, required new unit, and everyone worked extremely hard to get us back in service as fast as was possible! Even brought space heaters to keep us warm! Great company!”

- Karen V.

“We called because our furnace stopped working, and they were able to come the same day. Ryan explained what needed done and what the cost would be for the repairs before he started the job. He was very courteous and he had our furnace up and running in no time! Great service!”

- Patty D.

“Ryan Drahnak did an excellent job with the furnace. He was very polite and friendly. He was also very informative. Very pleased with him and his work.”

- Mary Ann K.

“Great service! Friendly and knowledgeable staff that were fast and efficient when replacing our furnace. We will definitely be recommending Link Services to our family and friends!”

- Pamela B.

“Ryan did a great job. I like to look over his shoulder and he was very informative as he worked. Was very thorough checking my furnace”

- Randy P.

“Ryan was professional. He took the time to explain what was going on with our heating system and maintenance packages available to us. Thank you again for your great service.”

- Claire L.

“Ryan came to my home to do yearly maintenance on my oil furnace. He was very polite and professional. Did a thorough cleaning of the furnace. Was very pleased with the service.”

- Karen B.

“Ryan was very neat and professional. I could not believe he changed the Water Heater all by himself. Very pleased with the service.
Would recommend Link Service to everyone I talk to for maintenance and service.”

- Dean E.

“Ryan was fantastic!
Very knowledgeable, He kept my up to date with what he found during the routine, maintenance and cleaning of my boiler and the reasons the performance of it was declining over the years.
Very knowledgeable.
Very pleased with his service.”

- Michael H.

“Ryan was very polite, respectful and efficient and kept us informed every step of the way. He cleaned up so well afterward, we couldn’t tell anyone had been there! We would be very happy to have him service our equipment again.”

- Martin H.

“Ryan was great to work with. Got the ac system cleaned did overview and inspection of the outside unit. Did a thorough cleaning of our 3 inside inverter head units. Trust me never knew there was that much stuff built up inside those units.”

- Matthew S.

“Ryan did a diagnostic on my ac unit, explained to me what was going on. He was very pleasant and took the time to go over all my options. Always pleased with Link Services!”

- Ginger M.

“I have been dealing with contractors for the past 20 years and have been a business owner myself. I have never met a more polite and honest group of people. They say what they do and do what they say. Can not thank the team enough!”

- Anthony D.

“They were very professional, friendly and patient. There were more issues than we were aware of and they were just great about everything.”

- Joan H.

“Ryan was as great as the first time he assisted with my air conditioning this past summer. He is knowledgeable, kind and explained everything he was doing.”

- Kara S.

“Ryan and his colleague arrived promptly and were very kind and professional. They completed the job in about a hour even though we were long over due for maintenance. Ryan explained why certain radiators were not heating as well. I appreciated the call when the technicians were on the way. They also sent a text message with a photo and a short bio so I knew who to expect. I would definitely recommend this company for your heating and cooling needs.”

- Emily M.

“Ryan and his colleague arrived promptly and were very kind and professional. They completed the job in about a hour even though we were long over due for maintenance. Ryan explained why certain radiators were not heating as well. I appreciated the call when the technicians were on the way. They also sent a text message with a photo and a short bio so I knew who to expect. I would definitely recommend this company for your heating and cooling needs.”

- Emily M.

“Ryan did an excellent job. He was very pleasant and listened to my concerns about a small issue I was having. Thanks for the great service as usual!”

- Kayla D.

“Ryan was very polite and did a thorough job on my yearly maintenance. This business is very reliable when I have had experiences with some who were not. I would recommend Link Services.”

- Carol R.

“I am very pleased with Link Service, they got my issue fixed fast. Ryan was extremely professional and very knowledgeable, I highly recommend Link Service.”

- Richard K.

“Ryan Drahnak was awesome to work with. Very friendly, and knew what he was doing. My furnace was a wiring nightmare, but he got it running again. Also, the text alerts were quite nice. Always nice to be informed on when a tech will arrive, instead of waiting around for hours and not having any idea. Overall, very satisfied. Will be my go to company from now on. Techs like Ryan are exactly the person you want to see showing up at your house.”

- Christopher B.

“Ryan is a great worker. Very professional very polite and caring. Great job Ryan !
10 Stars for you. I will ask for him again !”

- David D.

“Ryan was very polite. Happy with work that was done in a timely fashion. Couldn’t have asked for a better experience from a fuel company! I will return and refer McLaughlin’s to anyone in need. thank you for your service!!”

- Tina Y.

“We were in Florida when furnace went down. Contacted Barber Oil who linked us up with Link Service. Excellent response time and service. Very satisfied.”

- Harry T.

“Ryan was very helpful and explained everything. He came out after hours when our furnace was not working with not question about it.”

- Mollie D.

“I had been having problems with my heating system, he figured out right away what the issue and got it fixed right away. Ryan was incredibly nice and informative and would have him back in my home anytime!”

- Jean B.

“Even though he was blind sided on entering our home because he came for maintenance on our boiler, he was able to diagnose the problem after consultation with tech support for Burhman .”

- Randall P.

“I was sent a pic of the technician beforehand so I knew who to expect. Ryan D was professional and polite. He answered any questions I had.”

- Michelle T.

“Ryan was very nice, respectful, and professional. I really liked the email I received prior to arrival identifying and introducing himself. Also used shoe covers entering our home. Excellent company and service!!”

- Nancy R.

“Ryan and Jim N..cleaned my furnace….just wanted to compliment them on what a great job they did…they were very professional….im not a morning person…they came in so personable made feel safe they were there…i had questions about my furnace care which they explained everything. I would refer them to anybody…kudos!”

- Melanie w.

“I want to thank everyone involved that addressed my immediate need to have a hot water tank repaired as the result of a recent flood in the town of Wilmore. Arrangements were made to have Mr. Knoll address the condition the same day of my telephone so I could have water at the residence. Other than a very very small leak that was later found and repaired by Mr. Knoll, all went very well. I would highly recommend this company for your plumbing needs. Thank you, Jim, Jared, and Ryan for your immediate assistance during an emergency situation!!”

- VICTOR L.