Ray F.

Ray F.

Ray F.

Technician

58 Reviews

“Ray and your company were exceptional on service to our ductless air conditioner system. From 1st call to you, to scheduling and arriving within the agreed time frame, to clean equipment with Ray F. very professional and polite even in the later day appointment. Having service performed for the last 2 years with another company and not being pleased at all we chose to return to Link, who installed our system, for service, we are over the top pleased and now at rest that our systems is working properly. Must say that we are a bit embarrassed how dirty the 3 units had become and not only increased frustration with past company but again gives us a peace of mind thing are now working properly. Can not say enough about Ray Fockler!!! His knowledge and professionalism renewed our faith in yearly service agreements, we have now have a sense of relief things were done right and we can rely on your company if we have and concerns or issues.

Bob and Barb O.”

- Bob O.

“Ray was on time, professional and very knowledgeable. He completed a service on our furnace and also diagnosed a problem. He already ordered the parts and will schedule to have them installed Wehrum they arrive. He also explained everything as he was completing his work. Thank you Ray!”

- Karan N.

“Ray arrived early and we received an email and text when he was on his way. I work from home and Ray was quiet and swift. He also warmed up to my dog. It was a very comfortable experience.”

- Theresa P.

“Link Service installed our system a few years ago, and has performed routine maintenance since then as well as done repair work on a system that serves a different section of the house that they did not I stall. Ray F. was here last week for regular maintenance and back this week to repair the second system I mentioned previously. He and everyone else from LINK that comes here is professional, courteous and thorough. I have recommended them to others and will continue to do so.”

- Pete M.

“Ray has to be one of your best employees. First, he sent an email to me with his picture which is very reassuring.
He worked quickly and thoroughly; was quite precise in his work, took various readings and cleaned everything. Also, he has a great personality and I enjoyed talking with him. His explanations were easily understood. Grade – A+++”

- Edwin H.

“Very pleased with the service received from the technicians Ryan and Ray. They were very thorough and made sure everything was working properly. I would recommend Link Service to anyone for their heating and cooling needs.”

- Billie P.

“Ray did a great job with this maintenance call. He was thorough and fast. The only issue I had with this was we were given an appointment time if 8am to noon and the tech was given a later time. So we waited for 4 hours to show up or even receive a call. We got neither. It was a lot of time wasted. Your scheduling needs to be more organized!!!”

- Helene S.

“The tech called ahead and was on time for the appointment. He was very friendly and showed interest in our club. He was very thorough and took care of our oil furnace, and explained that for an older furnace it was in good shape although it is only about 80 per cent efficient.”

- Thomas B.

“Ray did a great job. He was very pleasant and easy to talk to. I will request him the next time I need my furnace serviced”

- Mary R.

“It’s been many years since I’ve had routine maintenance on my oil furnace. Ray was prompt and communicated his arrival, he walked me through what he planned for the service and cleaning, and was extremely knowledgeable. I have greater peace of mind now that the cleaning has been performed, and would recommend Ray without reservation. Well done.”

- Jonathan C.

“Ray is very personable. He did a very thorough maintenance on my oil furnace!! I’m very pleased with his service. With that being said I would like to have him to come back yearly for my furnace maintenance !!!!”

- Donna J.

“Ray came to clean the furnace. Very professional, friendly and knowledgeable. Called on his way, cleaned the furnace and told me what I could expect in the future. Highly recommend Link Service!”

- Teresa Z.

“Ray did an excellent job of cleaning and servicing our furnace. He answered all my questions concerning his work and the condition of my oil furnace. He was very easy to speak with and very professional with his attitude and work.

I did notice a strong smell of fuel oil in the furnace area of my basement, but didn’t see any spills or standing fuel oil. I should have mentioned to Ray that my wife is very allergic to petroleum odors, that was my fault. The vent for my air brushing station has managed to draw quite a bit of the odor out of the basement and it should subside by tomorrow.

Overall, I am very pleased with his work.”

- Greg M.

“Ray was our service man. He did an excellent job. My husband and him had chatted while he worked. He is very personable. Gave us good explanations about our furnace.”

- Marsha R.

“Very knowledgeable maintenance person. Fast and thorough work and unlike me there weren’t any left over parts . Very satisfied. Will recommend to friends.”

- James H.

“Ray was very knowledgeable and helpful. He not only serviced our furnace, but fixed a problem we were having with our HVAC. He was patient and took time to explain everything to us. I’d also like to thank Denny for working with us to get Ray to our house, despite a heavy workload that day. All in all, I’m very satisfied with Link Service.”

- Norman T.