Brian F.

Brian F.

Brian F.

Technician

45 Reviews

“Brian is very professional and wastes no time on the jobs. He explains options and makes suggestions as to how we can improve our boiler system. We enjoy having him work on our heating system. He is certainly an asset to Link Services.”

- Connie M.

“Brian was helpful and explained what was happening and the steps he was taking to complete the maintenance request. He respected my wife’s request to remove his shoes when going into the house.”

- Rose A.

“Brian was a wonderful technician! He was very thorough and answered my many questions in a way that I could understand. He was very kind clean. Would definitely recommend your company and Brian in particular I even booked more future service because of him.”

- Debra F.

“Brian did not waste any time checking out our HVAC system. That's not to say he didn't take the time to answer my questions or explain different aspects of our heat pump. I understand the value of experience but I must say, I was a wee bit shocked at the $264 cost of a maintenance check.”

- Ed M.

“Brian was very nice and professional got here pretty quick and knew what he was doing very pleased thank you”

- Geoff M.

“Great service on a short timeline! Called Link in the morning and they were able to schedule me for the next day with a possible appointment same day if a tech was available. They were able to come same day and did a great job repairing my oil furnace, quickly diagnosed a few issues, and got the furnace running smoothly again.

The technician Brian was great, talked through what he was doing and was highly efficient and knowledgeable.”

- Bill W.

“A family member’s furnace stopped working just a few days before Christmas, and they were without heat. Tonya and the crew at Link responded to my call promptly and, understanding that they were without heat, immediately scheduled a visit and made the needed repairs. I am not in the area, so they called me at every step and kept me inform. They were very kind in working with me and my family. Their kindness and quick response are sincerely appreciated. Thank you!”

- Barb Z.

“Brian Faber is a very pleasant person, who knows his job and is very good at it. He left the basement clearer than when he arrived. I'm always glad when I know he will be the service worker for my maintenance. Thank You.”

- Janet W.

“Brian was very nice and did a great job with our furnace. This is our first house so he made the experience of getting maintenance done excellent. He explained what will need done in the future and what was all done today. Overall great experience!”

- Camryn K.

“I've been using Link Service for about 3 years now and haven't had a single disappointment yet! Everyone that i've encountered from the Sales team, to the Office Support team to the Maintenance and Troubleshooting technicians have been very knowledgeable and helpful to understand what need to be done and quickly resolve the issue(s). Brian, most recently did the routine maintenance for a recently installed boiler but had to troubleshoot some issues with the boiler call for heat and incorporated a new t'stat to address the issue. Again, very quickly diagnosed and resolved the issue successfully.”

- William D.

“Friendly and thorough. I feel confident for the 2023 heating season and I know if I would have a problem, with my maintenance agreement, I can just give them a call.”

- Janet and Allan F.

“Our furnace kept acting up shutting off randomly. Brian was very helpful. While the furnace was only three months old, he paid close attention to the details and helped us solve our problem. We installed the furnace ourselves he came to our aid, and found the problem. Very nice, polite, and professional. Thanks!”

- Cheryl L.

“Brian did his best to diagnose and resolve the issue. He kept me informed with everything he was doing. Although it wasn’t resolved he said he will be in touch as soon as he asks some questions.”

- Matt M.